MAAC Project

Vista, California, United States

Eligibility Technician

Posted over 1 month ago

Job Description

Location: North Campus - Vista, CA

Hourly: $18.55 - $22.05

52 Weeks

OUR STORY

Since 1965, MAAC has been maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities. MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in 5 core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through a wide variety of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. Learn more about the great things happening with MAAC at http://www.maacproject.org/

DEFINITION

Under direct supervision, the Eligibility Technician supports and ensures compliance for various Child Development Programs (CDP) (i.e. California Department of Education, Head Start, Early Head Start) in the areas of ongoing recruitment, selection, eligibility determination and enrollment, attendance, reporting, tracking and ongoing monitoring activities. Incumbents will make eligibility determinations, support the selection processes for enrollment and maintain the tracking and integrity of enrollment data.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

  • Responsible for the processes related to recruitment, enrollment, and eligibility determination as defined by MAACs CDP policies and State and Federal regulations; provides technical assistance for staff and management related to eligibility determination, attendance tracking/reporting and other areas of responsibility.
  • Assists in the training of program staff and management related to eligibility determination and attendance tracking/reporting and other areas of responsibility.
  • Assists in the coordination of onsite monitoring as well as preparation for independent MAAC audits and Center Monitoring Reviews conducted by internal staff and/or external agencies.
  • Collects, reviews, and inputs data into a computer processing system to enable timely application processing in accordance with enrollment and attendance reporting; assists in tracking and monitoring of eligibility and attendance tracking/reporting.
  • Performs high-volume data entry, utilizing the ChildPlus data base, accurately and at a speed to meet established production standards.
  • Controls records and coding schemes to process source data; verifies the accuracy of materials produced and/or input data.
  • Assists and participates in community outreach, networking and collaboration activities that may occur in the evening or on weekends; actively participates in and attends programmatic related meetings and/or trainings as identified.
  • Assists in all components of recruitment at centers, public relations events, conducting in-service training to community agencies and attends trainings, conferences and meetings as required to support MAACs Child Development programs.
  • Provides comprehensive professional coordination to facilitate the daily function of eligibility and enrollment at CDP sites.
  • Communicates directly with center and area staff related to program and regulatory updates as well as with prospective parents during the enrollment process and in attendance tracking/reporting.
  • Relates positively and professionally, with all staff and parents of all cultural and socio-economic backgrounds.
  • Works collaboratively with ERSEA staff to support the dual registration process (i.e.state blended sites).
  • Performs word processing and creates spreadsheets demonstrating accuracy, thoroughness and neatness.
  • Adds, subtracts, multiplies and divides in all units of measure, using whole numbers, common fractions, and decimals; computes percentage and interprets and develops graphs.
  • Creates, duplicates, and distributes copies of date entry reports/spreadsheets; generates reports/documents and copies, compiles and distributes documents and materials.
  • Maintains up-to-date file listings, indexes and cross-references; sorts, cross-references, duplicates and files a wide variety of records and documents.
  • Retrieves, creates and maintains chronological files; retrieves files upon request and creates new file folders.
  • Provides office administrative and basic support services to managers and staff and provides backup to other office clerical and administrative staff.
  • Performs a range of office administrative duties of varying levels of difficulty, requiring a good knowledge of accounting and auditing principles and spreadsheet administration; operates a variety of standard office equipment.
  • Compiles required information and types standard agreements and contracts for approval, signature and execution.
  • Assists clients and others in person and/or by telephone; responds to questions and complaints; takes and relays telephone messages; mails requested materials and documents.
  • Performs other related duties as assigned.

QUALIFICATIONS AND SKILLS

Knowledge of:

  • Data entry computer processing systems and audits related to output data.
  • Record keeping and filing practices and procedures.
  • Data entry, word processing, spreadsheets and other standard business software.
  • Record management practices and procedures.
  • Effective oral and written communication and skills, including a working knowledge of technical/computer terms.

Ability to:

  • Read, analyze and interpret written materials and to communicate will families and staff.
  • Operate a computer terminal and/or data entry and word processing, spreadsheet, database and other standard business software and consistently demonstrate accuracy, thoroughness and neatness.
  • Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute percentage and interpret and develop graphs.
  • Operate standard office equipment.
  • Organize, set priorities, and exercise sound independent judgment within areas of responsibility.
  • Organize and maintain office and specialized files.
  • Understand and follow written and oral instructions.
  • Prepare clear, accurate and concise records and reports.
  • Use tact, discretion and courtesy in dealing with officials, the public, and others encountered in the course of work.
  • Establish and maintain effective working relationships with managers and employees.
  • Demonstrate accuracy, thoroughness, and neatness.

EDUCATION/EXPERIENCE/CERTIFICATION

  • Associates degree or equivalent from an accredited college or university.
  • Three (3) years of progressively responsible experience in data entry/computer records management or in a related data input work environment including a working knowledge of technical/computer terms;
  • Demonstrated experience in utilizing software, including but not limited to, Microsoft Outlook, Word, Excel, Power Point, the Internet and database software such as ChildPlus.
  • Bilingual - Spanish-English (read/write/speak) required.
  • One (1) year of experience working with adults in a social/health setting including experience with Head Start; Early Head Start, and/or California Department of Education eligibility requirements is highly desirable.

VALUE-BASED BEHAVIORS

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other persons views and underlying assumptions
Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers
Identifies and takes advantage of opportunities for personal and professional development
Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines
Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems
Follows rules, regulations, and policies; positively contributes to implementing changes
Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.

TRANSPORTATION

Must have and maintain a valid California Drivers License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAACs insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.

19236972

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