Employee Relations Manager

Job Purpose:

Plan, develop, implement and promote activities and programs that enhance overall employee engagement, communication and relations while overseeing the implementation and compliance of company employment policies and practices with relevant employment regulations.

Goals and Objectives:

• Implement HR programs in alignment with organizational strategic goals and objectives
• Successfully resolve employee relations issues, protecting the organizations interests by ensuring compliance with all applicable employment laws
• Provide support to supervisors, managers and directors on employment-related issues

Reporting Relationships:

Title of position to whom this job reports:

• Human Resources Director

Duties and Responsibilities:

• Implement personnel policies and procedures to ensure effective and efficient HR operations in a multi-site environment
• Implement programs that foster constructive employee relations and ensure the organizations approach to handling employment-related issues is equitable, respectful and consistent
• Gather, analyze and interpret data and metrics to develop recommendations and strategies to facilitate positive employee relations and engagement
• Ensure employment policies and practices comply with relevant employment regulations and oversee company-wide application of workplace policies and procedures
• Provide regular support to organizational leaders on employee relations matters; proactively resolve issues; provide relevant coaching to leaders
• Serve as the point of contact on fundamental HR issues and questions
• Provide guidance and counsel to employees on employee relations issues and workplace practices
• Receive, evaluate and respond appropriately to employee concerns
• Conduct investigations of complaints and recommend corrective actions
• Oversee, review and advise on employee grievance and disciplinary processes
• Respond to, manage and resolve workplace conflicts
• Assist with the development and implementation of diversity, equity and inclusion initiatives
• Coordinate all aspects of annual engagement survey (setup, administration, reporting of results, recommending and implementing follow-up activities)
• Oversee the employee offboarding process, including conducting exit interviews, reviewing and reporting data trends, and developing action plans to address identified issues
• Evaluate and improve existing HR practices to introduce new perspectives, trends and processes
• Write job descriptions for new roles and update current job descriptions, as needed.
• Administer loan forgiveness/education reimbursement programs and identify additional opportunities for supporting continuing education
• Partner with Training department to ensure new employee and new leader orientation provides the most effective start for new hires and those newly promoted into leadership roles; present HR portion of Welcome to Leadership training
• In collaboration with HR Director, design and implement a performance management process in alignment with organizational objectives and ensure staff are adequately trained in the process and best practices
• Stay current with employee relations trends, best practices, regulations and legal requirements
• Ensure organization remains compliant with all legal requirements and provide training to managers and staff to achieve compliance with relevant federal, state and local laws
• Follow all AllHealth Network policies and procedures
• Complete all required trainings as listed in Relias Learning (both online training and face-to-face training) within required timelines
• Perform other duties as required within the scope of the position and the experience, education and ability of the employee.

Key Technical Skills and Knowledge:

• Bachelors degree in Human Resources, Employee Relations or related field required;
• HR Certification strongly preferred (PHR, SPHR, SHRM-CP or SHRM-SCP)
• 5-8 years HR experience, including handling complex employee relations issues and policy development and implementation
• Demonstrated ability to implement human resources systems and processes in alignment with organizational strategy and mission
• Strong interpersonal and communication skills
• Excellent writing skills, specifically policies and employee communications
• In-depth knowledge and application of federal, state and local labor and employment law and regulations
• Solid working knowledge of the principles and practices of employee relations
• High level of proficiency with Microsoft Office products
• Must be able to maintain confidential information

Salary: $85,000 - $95,000

The base salary range represents the low and high end of the AllHealth Network salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, merit, and the ability to embody the AllHealth Network mission and values. The range listed is just one component of AllHealth Networks total compensation package for employees. Other rewards may include short-term and long-term incentives as well as a generous benefits package detailed below.

Benefits & Perks for Employees Working 30 hours or more: