Job Description
European Recruitment Manager Poland and Ireland
TTEC is seeking a European Recruitment Manager to join our successful Enterprise Service team in Krakow Poland.
TTECs main purpose in Krakow is delivering multi-lingual exceptional customer experience from our outsourced CX operation for one of the worlds most popular search engines. The teams overall objective is delivering a consultative approach to sales services for our clients internet-related services and products. Our employees are the key to our success! TTEC Krakow has a fun and engaging culture with people dedicated to providing extraordinary customer experiences every day. Join the Outsourced Contact Centre of the Year (ECCCSA 2019) and experience this yourself!
TTECs EMEA business is experiencing high levels of growth, therefore we are looking for YOU - a European Recruitment Lead who will support and manage a team of recruiters to support our global clients business in Krakow and Dublin. You will be part of our global Talent Acquisition team.
What youll be doing
European Recruitment Manager will oversee a team of Talent Acquisition Specialists locally in Krakow and remotely in Dublin to meet challenging recruiting targets in support of specific needs of our client. This includes establishing high-volume sourcing strategies and tactics, implementing and modifying customized interview, testing, and screening tools and making continuous process improvements to the recruiting process resulting in higher recruiting yields and better quality hires.
Managers utilize corporate support teams to assist them with recruiting efforts and develop strategic partnerships with these teams to leverage their services. European Recruitment Lead will monitor recruiting targets daily by individual team members and act quickly to troubleshoot obstacles and motivate their teams to reach daily recruiting targets. They must be able to quickly adapt plans and shift directions in order to meet changing client requirements. This is a challenging position that is suited for a high-energy individual who can motivate their team to consistently meet aggressive goals.
What youll bring to us
- Achieve 100% of assigned hiring goals by executing a recruiting plan using a core team of TA specialists.
- Manage a strategic and tactical sourcing plan to support specific hiring goals.
- Manage, develop and maintain the communication flow and strategic partnership between the Talent Acquisition team, corporate support teams and internal and external stakeholders
- Improve the key success metrics associated with hiring goals
- Motivate, hire, and retain an outstanding Talent Acquisition team
- Ensure compliance with TTEC's hiring processes and tools
- Oversee hiring for general and administrative (G&A) roles and provide high-quality candidates in a timely manner
What skills youll need
- Prior 6 years experience managing a recruiting team in an international high-volume sales recruiting environment
- Motivate a team to achieve aggressive goals under tight deadlines
- Strong knowledge of Taleo, HRMS, or other applicant tracking system
- Sourcing expertise using internet job boards, or other job seeker database systems
- Lead and influence others by example, coaching, and mentoring. High level of integrity, judgment, accountability, and follow-through
- Successfully able to manage multiple on-going projects and knowledgeable with local and state employment laws
What You Can Expect
- Dedication to your career growth and professional development
- Actively diverse and inclusive culture
- Community-minded organization committed to giving back
- Global team of curious lifelong learners guided by our company values
- And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.
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