Evictions Team Lead

Looking for an opportunity with a dynamic, fun and goal-oriented company? Were growing quickly and were looking for some not-so-typical talent to join our team.

Progress Residential is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 40,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership.

Progress is committed to making the home rental process easy and enjoyable for the 100,000 residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth.

The Revenue & Debt Collection Team Lead (Eviction) is a member of the Accounting department and is responsible for the management of the eviction process for assigned markets within the portfolio.

• Assist with and review audits for demand / eviction process to ensure accuracy

• Assist with and review filings for evictions for accuracy ensure compliance with state statutes
• Monitor progress of eviction and timeline to completion of eviction ensure compliance with state statutes
• Work closely with local eviction attorneys monitor changes in state statutes to ensure compliance by the eviction department
• Provide weekly and monthly reporting on status of evictions
• Review status of delinquency and compile list of homes to obtain RAP offers
• Provide weekly reporting on RAP program
• Assist with resident/attorney escalations provide great customer service to residents even in difficult situations
• Review Exception Smartsheet for completion and accuracy
• Approve credit requests as needed
• Approve eviction invoices as needed

• Provide weekly and monthly reporting of BKs

• Familiarity with Fair Housing Guidelines
• Assist with special projects as needed

• High School degree required; Associates degree preferred
• Five or more years of previous property management experience in either the single family or multi-family rental industry preferably in a supervisory position.
• Possesses organizational skills to work in a deadline-driven, detail-oriented environment
• Able to work flexibly and productively in a fast changing, growth company
• Computer literacy, ability to comfortably navigate new technology and competency in MS Office suite a must
• Proficiency in Yardi Voyager and Salesforce and Noble preferred
• Ability to build and maintain positive relationships internally and externally
• Ability to thrive in a dynamic, fast-paced, growth environment
• Excellent oral and written communication skills with team, peers, customers and management
• Works independently with little supervision
• Honest, ethical and able to maintain confidentiality in a business setting when necessary and required

What you can expect from us:

Progress Residential offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

• In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, its about progress, not perfection.
• We offer competitive compensation, including a performance-based bonus.
• Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 9 paid holidays and much more.

Closing Statement:

This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbents supervisor at any time based upon Company need.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.