Job Description
Executive Assistant
Bringing smiles is what we do at TTEC for you and the customer. As an Executive Assistant working at our office in Greenwood Village, CO, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You'll be Doing
TTEC is searching for an Executive Assistant to provide support to an executive team within our global headquarters in Greenwood Village, Colorado. Our Executive Assistant will perform advanced, diversified, and confidential administrative support in the means of preparing correspondence & reports, screen calls, scheduling appointments, meetings, and manage international travel itineraries. The Executive Assistant must possess an elevated level of attention to detail, quality focus, high energy and flexibility to a fast-paced deadline driven organization. This individual will need to work well in a team environment, be able to represent the executive with professional courtesy and acumen and deliver flawless work output. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with professionalism and confidentiality.
During a Typical Day, You'll
- Provide sophisticated calendar management for the executive team. Manage and coordinate daily schedules and meetings
- Arrange, coordinate, and manage all logistics for executive team meetings, staff meetings and events
- Assist in meeting planning and preparation work, i.e., drafting agendas, minutes, and information on meetings
- Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements
- Arrange all phases of travel. Plan and schedule very detailed travel agendas based on company travel policies (Domestic and International)
- Prepare expense reports from receipts and scheduled travel
- Prepare correspondence; communicate extensively utilizing a variety of technology
- Prepare draft documents/reports/correspondence for signature or review from dictation, handwritten notes, or on own
- Design and develop spreadsheets, forms, and presentations, maintain divisional organization charts as directed
- Collaborate effectively with other Executive Assistants on-shore and off-shore
What You Bring to the Role
- BA/BS or equivalent work experience preferred
- 6 years of executive support experience, including supporting C-level executives of a public company while maintaining a high level of integrity handling confidential information
- Strong ability to execute work with a diversity, equity, and inclusion lens
- Excellent organization skills, ability to set priorities and work under pressure to meet changing deadlines
- Excellent proofing skills with strong attention to detail
- Excellent verbal and written communication skills and maintains a professional demeanor
- Experience in operating a multi-line telephone and other media devices
- Ability to multi-task while maintaining quality and meeting deadlines
- Ability to react with appropriate levels of urgency to situations and events that require a quick response or turnaround
- Ability to maintain a high level of integrity and discretion in handling confidential information
- Excellent judgment is essential
- Requires proficiency in Microsoft Products - Word, Outlook, PowerPoint, and Excel
Compensation & Benefits
The anticipated starting salary range for individuals expressing interest in this position is $80,000-$100,000. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
- Medical, dental, and vision
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time off
About TTEC
For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don't take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.