Family Service Worker I

Location:

Hickory / Rincon Centers - Escondido/Valley Center, CA

Hourly $15.00 - $17.39

52 Weeks

Since 1965, MAAC has been maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities. MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in five core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through a wide variety of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. Learn more about the great things happening with MAAC at http://www.maacproject.org/

Under direct supervision, will be responsible for providing required health and social services; assist in recruitment and enrollment of children as assigned. Incumbents may be assigned alternative work site based on the needs of the program and will be monitored by and receive training and technical assistance from the Service Area Managers.

DEFINITION

Under direct supervision, will be responsible for providing required health and social services; assist in recruitment and enrollment of children as assigned. Incumbents may be assigned alternative work site based on the needs of the program and will be monitored by and receive training and technical assistance from the Service Area Managers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Works with Head Start families on family identified needs, informing them of community resources, providing information and referrals, assisting in the scheduling of appointments and follow-up services as needed
• Records and update caseload information into a computer data base (i.e., medical, social, financial status, home visit reports, referral documents, etc.) from family observations and outside providers
• Prepares and submit timely, accurate reports as required
• Recruits, enrolls, and verifies eligibility determination as defined by MAAC, State, and Federal regulations
• Assists in conducting health and dental screening, including but not limited to vision, audio, weight, height, blood pressure, TB, urine
• Assists staff in cross component planning, coordinating, and implementing
• May assist in safety, sanitation, housekeeping, and food preparation
• Transports families to needed services and trainings on an as needed basis
• Attends trainings, conferences, meetings, as required
• Performs other related duties as assigned

Knowledge of:

• Intermediate computer skills including performing data entry, e-mail, internet usage
• Family centered case management skills
• Community resources preferred
• Active listening, value clarification, problem solving and other crisis intervention techniques preferred

Ability to:

• Relate positively and effectively with children and families of various cultures and socio-economic backgrounds

EDUCATION/EXPERIENCE/CERTIFICATION

• High School diploma or GED is required, AND
• Six (6) units in social and/or health education, AND one (1) year of experience working with adults in a social/health setting or one (1) year working with adults.
• Demonstrated proficiency using software such as Microsoft Office, the internet and database software such as ChildPlus.
• A Family Development Credential (FDC) is required within eighteen (18) months of employment.in this classification for individuals hired after November 7, 2016.
• Bilingual (English / Spanish) speaking, reading, and writing required.

VALUE-BASED BEHAVIORS

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other persons views and underlying assumptions
Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers
Identifies and takes advantage of opportunities for personal and professional development
Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines
Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems
Follows rules, regulations, and policies; positively contributes to implementing changes
Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.

TRANSPORTATION

Must have and maintain a valid California Drivers License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAACs insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.