Family Support Worker (FSW) (CBPIR)

About the Opportunity

What we do today affects generations to come…Peanut Butter and Jelly Family Services, Inc. (PB&J) is a non-profit organization that has been serving New Mexico Families for fifty years. Our programming empowers and assists families in creating and implementing frameworks that lead to improved parent-child relationships, positive parenting practices, optimal child development, family safety, and increased knowledge of and access to community programs and services. Our Mission is to help at-risk children grow and develop to their full potential in nurturing families within a supportive community.

Position Summary

Under direct supervision of the CBPIR Program Manager, FSW provides services to families in the Bernalillo, Sandoval and/or Valencia county areas in order to facilitate both the maintenance of the biological family as a safe, stable unit for the child and the reunification of children and/or youth in custody of CYFD with their parents in an expedited timeframe. The FSW will carry a caseload of between 6-15 cases under a tiered case management model. The FSW will provide services to families 24 hours a day/ 7 days a week. The FSW will provide an environmental assessment and intervention to improve individual and family interactions, skill building, increasing parent’s protective capacities, self and family management, case management and coordination and linkages with other services and support in order to increase parental knowledge and reduce the risk of child abuse/neglect. The FSW will provide transportation to clients as needed. The FSW will provide extensive documentation and record keeping through progress notes within an electronic records system with paper form back up files.

Why You’re Right for this Job

You’re interested in making a positive impact for families.

You want to be a part of a team supporting families living in New Mexico.

You’re drawn to our mission.

You’re motivated by an internal desire to create positive change.

Please see the link below for more information regarding our organization and the program.

https://www.pbjfamilyservices.org/

Qualifications/Experience

Bachelor's Degree in Social Work from an accredited college/university and four (4) years of any combination of experience including working with communities on health or social service-related matters, social work/case management experience, behavioral health and/or health care and licensure by the New Mexico Board of Social Work Examiners at the LBSW, LMSW, or LISW level or licensure in another state and qualified to sit for the next testing session. OR, A Bachelor's Degree in Education, Counseling, Psychology, Sociology, Criminal Justice, Family Services or a related degree approved by CYFD from an accredited college/university and six (6) years of any combination of experience including working with communities on health or social service-related matters, social work/case management experience, behavioral health and/or health care with CYFD approval.

Skills

·        Cultural competence

·        Constructive interpersonal communication skills

·        Ability to judge personal safety and respond accordingly

·        Dependability

·        Understand and demonstrate agency confidentiality and HIPAA privacy practices

·        Client advocacy

·        Healthy and appropriate boundaries

Abilities

·        Read, analyze and interpret common reports, legal documents, safety rules, operating and maintenance instructions, and policy and procedure manuals.

·        Respond to inquiries or complaints from clients, regulatory agencies, or members of the business community.

·        Demonstrate interventions and verbally coach parents through application of parenting techniques discussed in the Nurturing Parenting curriculum.

·        Interpret an extensive variety of technical instructions and consider several abstract and concrete variables

·        Effectively present information to management, public groups, and/or boards of directors.

·        Identify and solve practical problems and address a variety of concrete variables in situations that may be complex

·        Speak directly with others and engage in problem-resolution.

·        Demonstrate cultural sensitivity in verbal and written formats.

·        Observe behavior and appropriately intervene in situations posing a threat to children.

·        Effectively practice de-escalation techniques as needed with adults, youth and children.

·        Work independently and participate effectively within interdisciplinary teams.

·        Write letters, emails and reports that conform to prescribed standards.

·        Transport clients in the community as needed to support their treatment goals.

Certificates, Licenses, and Registrations

·        Clear Criminal Records Clearance – required

·        Current First Aid/CPR Certification – required

·        Defensive Driver Certificate – required if operating a PB&J vehicle

·        Current Automobile Liability Insurance – required

·        Valid NM Driver’s license– required

Physical Requirements

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms: and talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must regularly utilize a computer for documentation, research and communication. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposure Category

The usual work routine may involve exposure to blood, body fluids, or tissues.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee frequently works in an office environment with a noise level that ranges from moderate to loud and will frequently work off-site. Employee will frequently work in outside weather conditions while traveling and/or conducting home visits. Employee will also occasionally work in potentially dangerous environments including detention facilities, jails, and prisons while fulfilling the requirements of the position. Work hours are considered flexible and employees are expected to periodically work evenings and weekends should agency and/or client needs require.

The employee is required to drive an automobile in order to provide needed crisis intervention, assist clients with needed service acquisition, and perform required responsibilities in the client’s home during non-traditional hours when public or agency transportation is not available.

Benefits:

Dental, Health and Vision insurance

AFLAC/Voluntary Life insurance

Legal Shield

EAP (Employee Assistance Program)

403(b) retirement

Flexible schedule

Vacation and Sick leave

14 holidays