Job Description
Top hotel in Escondido seeking: Guest Service Agent Part-Time to start, Full Time in Summer
Join our team at the #1 hotel in Escondido rated on Tripadvisor! We are a family owned company, we treat our employees fairly, offer competitive pay, and a positive work environment.
We are looking for a team player with a friendly attitude, and top notch customer service skills.
Qualifications:
Hotel Experience Preferred
Customer service experience Required
Computer knowledge Required
Knowledge of local area
Duties:
Top-notch customer service
Checking in and out guests
Answering phones and booking reservations
Selling room types, upselling (earning commissions)
Email reservation confirmations
Responding to guest inquiries, by email, phone or in-person.
***Submit cover letter with resume by email to angela@bwescondido.com be considered for this position with the subject line Guest Service Champion. Tell us a bit about yourself, and why you feel you should be interviewed for this position.
No phone calls, please.
About Us
Best Western Escondido Hotel has done extensive remodeling and feels like a brand new hotel. 100 guest rooms, large meeting room, breakfast room, pool, hot tub and more. Quite a few of our employees have been with us for over a decade, and we are seeking quality individuals to join this team.
We are the #1 hotel on TripAdvisor, please read our reviews:
https://www.tripadvisor.com/Hotel_Review-g32358-d76869-Reviews-BEST_WESTERN_Escondido_Hotel-Escondido_California.html
Best Western Escondido Hotel has been a part of the Best Western International family of hotels for more than 20 years. The world's largest hotel chain has over 4000 independently owned and operated hotels throughout 80 countries worldwide.
http://bwescondido.com/