Job Description
Job Description
This is a telework role.
Required hours: Monday-Friday, 8:00am-4:30pm EST 3 days per week, and 12:30-9:00pm EST 2 days per week. No holidays, no weekends.
The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members decisions related to life style changes to achieve and maintain optimal health status. Requires an RN with unrestricted active license.
-Responsible for managing patients in a telephonic educational disease management program.
-Screens members to identify needed medical services, modifiable risk factors and educational needs and identifies or refers cases for other services.
-Intervenes to positively effect healthcare outcomes.
-Conducts individualized holistic clinical assessments of members care needs and develops a personalized disease-specific action plan.
-Promotes communication, both internally and externally, to enhance effectiveness of medical management services (member, family and health care team members respectively).
-Reinforces appropriate self-care teaching and monitoring, provides up-to-date health care information to help facilitate the members understanding of his/her health conditions.
-Helps member actively and knowledgeably participate with their provider in their own health care decision-making.
-Evaluates the members progress in meeting established goals and revises the care plan accordingly.
-Ensures accurate and complete documentation of required information to meet risk management, regulatory and accreditation requirements.
Required Qualifications
-RN with current unrestricted state licensure required, licensure in all states preferred
-Willingness to obtain additional state licenses as assigned; upon hire-financial assistance available.
-Strong written and verbal communication skills
-3+ years clinical practice experience in chronic condition support
-Ability to multitask on the computer using dual monitors and multiple programs
Preferred Qualifications
- Managed Care experience preferred
- Previous coaching experience preferred
- Bilingual preferred
Education
Associate's degree or equivalent experience
Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
This is a telework role.
Required hours: Monday-Friday, 8:00am-4:30pm EST 3 days per week, and 12:30-9:00pm EST 2 days per week. No holidays, no weekends.
The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members decisions related to life style changes to achieve and maintain optimal health status. Requires an RN with unrestricted active license.
-Responsible for managing patients in a telephonic educational disease management program.
-Screens members to identify needed medical services, modifiable risk factors and educational needs and identifies or refers cases for other services.
-Intervenes to positively effect healthcare outcomes.
-Conducts individualized holistic clinical assessments of members care needs and develops a personalized disease-specific action plan.
-Promotes communication, both internally and externally, to enhance effectiveness of medical management services (member, family and health care team members respectively).
-Reinforces appropriate self-care teaching and monitoring, provides up-to-date health care information to help facilitate the members understanding of his/her health conditions.
-Helps member actively and knowledgeably participate with their provider in their own health care decision-making.
-Evaluates the members progress in meeting established goals and revises the care plan accordingly.
-Ensures accurate and complete documentation of required information to meet risk management, regulatory and accreditation requirements.
Required Qualifications
-RN with current unrestricted state licensure required, licensure in all states preferred
-Willingness to obtain additional state licenses as assigned; upon hire-financial assistance available.
-Strong written and verbal communication skills
-3+ years clinical practice experience in chronic condition support
-Ability to multitask on the computer using dual monitors and multiple programs
Preferred Qualifications
- Managed Care experience preferred
- Previous coaching experience preferred
- Bilingual preferred
Education
Associate's degree or equivalent experience
Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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