Health Navigator

JOB SUMMARY

ESSENTIAL FUNCTIONS FOR THIS POSITION

• Will work as a team with the primary care provider (PCP), medical assistant (MA) and behavioral health providers/teams
• Schedule and reschedule members for appointments with PCP or MA
• Outreach members for missed appointments and reschedule
• Fax or email referrals after PCP and MA determine need
• Monitor fax (ingoing and outgoing) and prepare forms for signature, med refill requests to medical assistant, home health forms, etc.
• Prep and review member medical records the day before to make sure all reports are available for the appointment (hospital notes, discharge summaries, etc.)
• Takes phone calls and coordinates care as appropriate
• Accurately and thoroughly documents all services and activities in the electronic medical record according to policy using approved forms and electronic systems.

EDUCATION and/or EXPERIENCE, LICENSURE and CERTIFICATION

• Bachelors degree in a field related to integrated care or equivalent combination of education, training, and/or experience of both behavioral and/or physical health.
• Proficiency in utilizing a computer including Microsoft Office programs such as Word and Outlook.
• 1-2 years previous medical experience preferred
• Experience with Microsoft Office products required
• Must have and maintain a valid Arizona driver's license
• Must be at least 21 years of age

COMPENSATION and BENEFITS

• This position is offered at a fair, competitive salary.
• Medical, Dental, and Vision insurance
• Health Savings and Flex Spending account options
• Paid sick, vacation and holiday time (10 paid holidays per year!)
• Tuition reimbursement
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program and Employee Discounts
• Family Medical Leave
• Hearing Discount Program
• Tobacco Cessation Program
• Virta Prediabetes Reversal Program
• IDShield and Legal Shield Protection
• Bilingual stipend available

When you consider everythingthe salary, the benefits, the ongoing training and support we offer, and the impact youll have on the lives of othersit could be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.