Job Description
- Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies and procedures.
- Markets programs and facilities by preparing and providing informational brochures; writing and placing advertisements; answering questions; conducting tours.
- Obtains applicant information by requesting completed applications and medical information; verifying and clarifying information ; interviewing patients and family members; explaining admission criteria.
- Screens patients by comparing patient's condition to admission criteria; evaluating and accepting or rejecting patients; referring patients and family to other programs and institutions.
- Admits patients by completing admission and financial responsibility forms; coordinating and arranging physical, social, emotional, and support service requirements, including transportation.
- Resolves patient/family dissatisfactions by investigating concerns; recommending changes in service policies and procedures.
- Prepares admissions reports by collecting, analyzing, and summarizing data and trends.
- Keeps patients safe by following safety policies, procedures, and regulations.
- Protects organization reputation by keeping information confidential.
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