HMC LEAD RECEPTIONIST (REQ 3787)

Homer, AK

Full Time

Work Hours: Monday - Friday, 8:00 am - 5:00 pm

11/4/2024

POSITION PURPOSE:

The purpose of the Medical Clinic Receptionist Lead is to coordinate and effectively orient and train the clinic receptionists as they support and promote the relationship between the patient and provider through pleasant and professional interaction with all clients. This position is part of a team-based approach in providing patient-centered care. The Lead will work with the clinic receptionists to maximize productivity through efficient client scheduling, registration, checking insurance eligibility, collecting payments, and maintaining and updating accurate patient information.

KNOWLEDGE AND EXPERIENCE:

• Required to have the minimum of a high school diploma or GED.
• Two to three years experience in computerized patient accounts and/or administrative assistant is preferred.
• This individual will possess excellent written and oral communication skills and the ability to manage multiple concurrent tasks with exceptional organizational skills.
• Excellent keyboard skills (accuracy and speed) and knowledge of various computer applications, including but not limited to: Microsoft Word and Excel are required.
• This position must present a professional appearance, deal courteously and respectfully with clients and staff, be able to learn and follow established policies, be able to perform work with attention to detail, be able to maintain accurate records, be able to maintain strict confidentiality, and be able to contribute to a pleasant, positive working environment.

ENVIRONMENT:

Homer Medical Center/South Peninsula Hospital is a combined 22 bed critical access hospital and 28 bed long term care facility, orthopedic, and family practice clinics located at the southern end of the Kenai Peninsula. The environment is generally pleasant, clean and well maintained. The position requires a moderate amount of mobility. The ability to reason, speak and have basic manual dexterity is essential. Physical demands may include sitting for prolonged periods, walking, stooping and occasional lifting. Psychological demands can be very strenuous. Most work is performed inside and the work is generally of a positive nature.