HMC SCHEDULER (REQ 3796)

POSITION PURPOSE:

The purpose of the Scheduler is to coordinate and facilitate the scheduling of both new and returning patients. This position is part of a team-based approach in providing patient-centered care by maximizing productivity through obtaining all necessary information to ensure timely patient scheduling and billing. This position maintains the provider schedules to make the most efficient and effective use of their time. The Scheduler is often the first person a patient interacts with. Therefore, must be able to maintain positive patient relations and represent the practice in a professional, friendly and patient-focused manner.

NATURE AND SCOPE:

The Scheduler provides registration, scheduling, insurance verification, collections, fields incoming telephone calls, and updates patient information in the computerized medical program. The Scheduler reports to the Assistant Clinic Manager.

KNOWLEDGE AND EXPERIENCE:

• Requires at minimum a high school diploma or GED.
• Two to three years' experience in computerized patient accounts and/or as an administrative assistant is preferred.
• This individual will possess excellent written and oral communication skills and the ability to manage multiple concurrent tasks with exceptional organizational skills.
• Excellent keyboard skills (accuracy and speed) and knowledge of various computer applications, including but not limited to: Microsoft Word and Excel are required.
• This position must present a professional appearance, deal courteously and respectfully with clients, be able to learn and follow established policies, be able to perform work with attention to detail, be able to maintain accurate records, be able to maintain strict confidentiality, and be able to contribute to a pleasant, positive working environment.

Homer Medical Center/South Peninsula Hospital is a combined 22 bed critical access hospital, 28 bed long term care facility, orthopedic and family practice clinics located at the southern end of the Kenai Peninsula. The position requires walking, standing for extended periods, stooping and the ability to lift 50 pounds. Persons in this position are exposed to infectious diseases, including blood-borne pathogens, muscle strains, falls, and needle stick injuries. Generally, physical demands are moderate and most work is performed inside. Working hours may fluctuate based on scheduling needs and patient census.