Homecare Supervisor (senior Services)

Definition

Definition: Under the direction from the Senior Services Director and Assistant Director in the Senior Services Division Department, coordinates and supervises the Homecare Program that provides assistance in the performance of activities related to household maintenance and personal client care within the home as well as personalized care for clients who are discharged from the hospital and who require a higher level of care to remain in their homes. This job class is treated as FLSA Non-Exempt.

Essential Functions: Essential functions may vary among positions and may include the following tasks, knowledge, skills, abilities, and other characteristics. This list of task is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.

Distinguishing Features: The Homecare Supervisor is a professional level position that is distinguished from the Homecare Assistant III (Specialized Personal Care) by emphasis on supervision of the Homecare Assistants rather than the primary role of actually performing housekeeping, personal care and assisted daily living services.

Examples of Tasks

1. Supervision: Assists with the routine supervision of Senior Services Department Homecare Assistants.

• Prioritizes and coordinates staff workflow and provides training and assistance as needed.
• Prepares EPARs for assigned staff that are reviewed by the Senior Services Director.

2. Mentoring: Mentors Level I, II & III Homecare Assistant staff so they attain the technical and customer service skills along with experience necessary to perform independently and attain further career progression goals.

3. Leadership: Provides leadership to the Homecare Assistant staff and h elps the Senior Services Director and Assistant Director evaluate and improve the effectiveness of Homecare service delivery.

4. Operations: Coordinates and supervise all Homecare services to clients.

• Supervises all tasks required of Homecare Assistant I (Homemaker), Homecare Assistant II (Personal Care) and Homecare Assistant III (Specialized Personal Care) when needed. Acts as backup in the event of staff shortages.
• Conducts Employee Performance Appraisal Reviews (EPAR) for Homecare Assistant staff and submits to Senior Services Director for review and approval.
• Performs all referral and intake/assessment of new clients.
• Supervise the work of Homecare Assistants in clients home and provides performance evaluations and feedback as necessary to improve work performance.
• Coordinates and provides all in-service training for Homecare Assistants.
• Conducts fieldwork to assess the care needs level for clients.
• Coordinates Homecare Assistant's work schedule and assignments.
• Supervises all assisted daily living activities by the Homecare Assistants.
• Ensures that work within the assigned work area is conducted in a professional manner, conducive to the accomplishment of department and division goals.
• Maintains an adequate inventory of supplies needed for Homecare program.
• Provides information and referral casework services to adults requiring Homecare services that are transitioning from hospitals, nursing homes and other institutions.
• Makes recommendations for improvement in the Homecare Program.

5. Administration:

• Determines the assignment of Homecare clients.
• Recruits, screens and assesses referrals for potential eligible clients.
• Facilitates the processing of client applications and service plans.
• Processes all documentation of service provisions and timekeeping.
• Compiles and maintains documentation and statistics for monthly, quarterly and annual reports.

6. Miscellaneous: Performs other job related duties as assigned by the Support Services Manager or Assistant Director.

Knowledge, Skills, Abilities and other Characteristics:

• Knowledge of the history, culture, laws, ordinances, customs and traditions of the SRPMIC.
• Knowledge of personal and home hygiene and the importance of hygiene in the healthy functioning of adults.
• Knowledge of the needs of the Elders.
• Knowledge of daily living practices and procedures.
• Knowledge of personnel management and personnel performance reviews.

• Skill establishing and maintaining effective working relationships with clients and their families, SRPMIC staff, Community Departments, Community Health Representatives and public health nurses.
• Skill evaluating customer health needs.
• Skill in providing personal care to clients.

• Ability to maintain client confidentiality.
• Ability to supervise client recreational and social skills development
• Ability to provide leadership and mentor assigned staff.
• Ability to use typical household appliances including, but not limited to, a washer, dryer, microwave, oven, vacuum, iron and cooking utensils.
• Ability to lift up to 50 pounds and carry up to 25 pounds on a daily basis.
• Ability to come into physical contact with typical household cleaning solutions.
• Ability to drive SRPMIC vehicles.
• Ability to make home visits and provide alternative solutions in order to meet client needs.
• Ability to use personal computers, related software, and other standard office equipment, such as a facsimile, photocopier, and calculator.
• Ability to maintain accurate record keeping systems and procedures, including computerized recordkeeping.
• Ability to learn CPR.
• Ability to learn First Aid.
• Ability to obtain a Food Handler's license.
• Ability to obtain home accident prevention training.
• Ability to properly handle and dispose of contaminated waste materials.
• Ability to drive a SRPMIC vehicle.

Minimum Qualifications

• Education Experience: An Associates degree from an accredited college or university is required.

• A Bachelor's degree is preferred.
• Certified Nurses Assistant (CNA) certification is preferred.

• Experience: Minimum of 3 years experience and/or training in providing services to elders and the disabled required. 1-year supervisory experience or 2 years as a Homecare Assistant III (Specialized Personal Care) preferred.

• Must have current CPR certification OR obtain the training and certification in these areas within 6 months from the date of hire.
• Must have First Aid Certification OR obtain the training and certification in this area within 6 months from the date of hire.
• Must have Food Handler's license OR obtain the training and certification in this area within 6 months from the date of hire.
• Must provide proof of training in home accident prevention OR obtain the training and certification in this area within 6 months from the date of hire.

Equivalency-Any equivalent combination of experience and education that will allow the applicant to satisfactorily perform the duties of the job may be considered when filling the position.

Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill

Special Requirements

• Special Requirements: Requires a minimum of 3 reference letters from previous clients regarding homemaker services or skilled personal patient care provided.
• Requires flexible work hours and work locations.
• Requires physical contact with typical household cleaning solutions.
• Requires personal contact with clients.

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check.

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required:1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods:

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date.

The IHS/BIA Form-4432 is not accepted .

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.

Benefits:

The SRPMIC offers a comprehensive benefit package including medical, dental, vision, life, disability insurance, and a 401(k) retirement plan. In addition employees enjoy vacation and sick leave and 13 paid holidays.