HR Representative (Spanish / Bilingual)

Job LocationsUS-NV-RENO

The Atlantis Casino Resort Spa, Northern Nevada's #1 Destination Resort, has an outstanding opportunity to begin a career in the Human Resources field.

We are looking for a qualified HR (Bilingual /Spanish) Representative to ensure excellent guest service for applicants, and incoming new team members.

Key Responsibilities

• Perform preliminary screening to check backs.
• Maintain all Open Recruitment Job Postings Listing /and updates bulletin boards on property
• Oversee front desk/lobby area, and ensure area is clean and organized.
• Greet team members or applicants that enter into the HR office.
• Handle all incoming phone calls and transfer calls as needed using correct greeting and telephone etiquette.
• Provide Assistance with applicants/Team members on Kiosk
• Answer any general HR questions and direct if necessary to HR Management.
• Provides high level customer service to all team members and leaders
• Assist with initial new hire processing
• Check in scheduled interviews or any other appointments.
• Check voice mail messages and follow up with all messages left
• Support front office Walk-In applicants regarding career inquires or support with basic online application process.
• Ability to maintain composure and display a positive attitude at all times.
• Assist Team Members with turning in company property upon termination.

Additional responsibilities

• Print badges for Wardrobe upon their requests
• Maintain a supply of All HR forms.
• Assemble orientation packets (English & Spanish)
• Orientation setup and Breakdown
• Submit paycheck information and employment verifications upon Team Member request
• Completes all Front Office responsibilities with attention to detail and accuracy.
• Special Projects as assigned

On-boarding Responsibilities:

Responsible for all onboard life cycle: Pre-employment, Post-acceptance to Hired/Start. The HR Rep will work closely with HR Coordinator, L&D Manager, Recruitment, and Hiring Management to ensure successful onboard clearance with incoming Atlantis Team Members.

• Responsible for email and message correspondence for all upcoming New Hires in process: (Pre-employment, mid stage processing to final Onboard/New Hire Orientation.

• Responsible for drug test reports and evaluations. Audit all invoice/billing from Concentra to cross reference drug test orders against invoices.

• Responsible for all backgrounds checks: (Current process confirms if request is needed, check position, background checks submitted through website. Review all billing/invoices to ensure billing statements reflect accuracy with background orders.

• Support Talent & Recruitment Manager with requested onboard tracking or other onboard or recruitment reports.

Qualifications:

• High School Degree (G.E.D) or Associates Degree.
• Bilingual in Spanish is a MUST.
• Ideal applicant will have experience using various ATS/Onboard/ or HRIS systems. Preferred iCIMS.
• Highly ethical and discreet, with ability to maintain confidentiality.
• Provide exceptional guest service and telephone etiquette in alignment with Atlantis Casino Resort standards.
• Successfully and professionally react to unplanned developments, ability to handle multiple projects/tasks effectively.
• Be comfortable fast-paced environment.
• Have interpersonal skills to deal effectively with all business contacts.
• Professional appearance and demeanor.
• Proficiency using the Microsoft Office Suite (Outlook, Excel and Word).
• Previous experience working in Hotel/Casino Hospitality industry and or similar related field a plus.

Hours: Monday Friday (8:00am to 5:00pm) Hourly based position

Atlantis Casino Resort Spa culture fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• One FREE meal
• Referral Bonus
• Holiday and Vacation pay
• RTC Ride Discount
• And much more

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