Information Systems - District IT Support Specialist

You are looking for a career, not a job. At Expeditors - a Fortune 500 company, we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within-more than 27 percent of our staff of 18,000 employees have been at Expeditors 10 years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs-theyre chances to grow, thrive, and do what you love. Our ideal candidate is a well-organized self-starter who thrives in a fast-paced environment. Expeditors offers a competitive compensation package including the following benefits:

• Medical, Dental and Vision insurance
• Paid Vacation, Holiday, Sick Time
• Life and Long Term Disability Insurance
• Employee Stock Purchase Plan
• 401k Plan

Major Responsibilities

• Basic Technical Support such as MS Windows PC,proprietary software and systems administration & troubleshooting, in addition to global, regional, and implementation of branch projects
• Network Fundamentals (LAN/WAN)
• Windows PC troubleshooting, maintenance and deployment
• Printer and Copier support
• Remote administration
• On call for after-hours IS issues
• Monitor servers and check backups on a daily basis
• Asset Management such as Purchasing, Shipping, Tracking, Maintenance
• Responsible for compliance with Expeditors policies and procedures related to IS and conduct regular branch IS Audits
• Regular communication with Local IS Manager and District Manager
• Offers suggestions and comments to Local IS Manager for system improvements
• Support branch disaster recovery efforts as they occur

Operations System Coordination:

• Develop fundamental understanding and troubleshooting expertise of Expeditors operational systems
• Helps to increase branch productivity by identifying processes that could be improved or automated and by developing approved solutions
• Set and modify internal reports
• MS Windows Automation
• Implements IS related Projects that do not belong to a specific Product
• Internal and External EDI Support (i.e. AMS with US customs, EDI with third-party customs authorities, EDI with carriers)
• Closely liaises operations with Regional IS to assist and support with System related issues

Self Development

• Meets company standards of 52 hours training per year
• Strives to improve leadership skills through additional training
• Closely liaises operations with Regional IS to assist and support with System related issues

A Successful Applicant Will Exhibit:

• Effective written and verbal communication skills
• Time management and task prioritization (including project work)
• Knowledge of latest technologies and industry trends
• Commitment to company policies and controls
• Basic PC & network skills
• Effective problem solving skills
• Strong customer service ethic

Expeditors offers excellent benefits

• Generous PTO (Vacation/Flex/Holiday/Sick)
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Purchase Plan
• Training and Personnel Development Program

Local Candidates Only

All your information will be kept confidential according to EEO guidelines.