Job Description
Description:
The Insurance Verifier works with patients to obtain proper insurance authorization and sees that their needs and expectations are met. Insurance Verifiers are responsible for ensuring the smooth operations in the fast-paced environment of the clinic with the goal of a positive patient experience with every encounter.
Key Responsibilities:
Meets individually with all patients to determine insurance benefits
Reviews criteria required for pre-authorization of surgery
Collects and submits all required information to insurance carriers and follow-ups to ensure receipt and approval
Schedules surgeries and pre-op appointments with patients and follows patient until all accounts receivables are in for surgery
Serves as a resource to patients and their families who are receiving care as part of the treatment plan
Assists with front and back office duties as required
Completes assigned training and education
Performs other duties as determined by the Practice Manager or Clinic Director
Minimum Requirements:
High School diploma or GED equivalent is required
Demonstrated knowledge of medical terminology
Demonstrated ability to communicate effectively on the phone, in writing and via email
Ability to exercise discretion on sensitive and confidential matters
Demonstrated computer skills with data entry software
Preferred Qualifications:
Three or more years experience in an outpatient clinic or other healthcare setting
One or more years of demonstrated insurance pre-authorization experience
Demonstrated experience using electronic medical records (EMR)
Benefits:
Steward Medical Group offers a comprehensive benefits package, with multiple options to fit your needs.
- Medical Assistant Loan repayment program
- Health insurance through Blue Cross Blue Shield of Massachusetts
- No deductibles apply to services provided by a Steward provider
- Office visit copays are $0 when a member uses a Steward provider
- Mental health and substance abuse visits have a $0 copay for all in-network providers
- Dental
- Vision
- Flex spending
- Life Insurance
- Short- and Long-term disability
- Tuition reimbursement
- 401k
- with company match
- Paid time off
- Tuition Reimbursement
About Steward:
Steward Health Care is the largest private, for-profit health care network in the United States. The company is owned and led by a management team of Steward physicians. Headquartered in Dallas, Texas, Steward employs more than 40,000 health care professionals and operates 35 hospitals across the United States and in the countries of Malta and Colombia which regularly receive top awards for quality and safety. The Steward network includes multiple urgent care centers and skilled nursing facilities, substantial behavioral health services, more than 7,000 beds under management, and approximately 2.2 million full risk covered lives through the company's managed care and health insurance services.
The Steward Health Care Network includes more than 5,000 physicians across 800 communities who help to provide more than 12 million patient encounters annually. Steward Medical Group, the company's employed physician group, provides more than six million patient encounters per year. The Steward Hospital Group operates hospitals in Malta, Colombia and nine states across the U.S., including Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah. For more information, visit www.steward.org.
Additional Information:
Steward Medical Group is taking additional necessary preparations to ensure patients can receive compassionate care in safe, carefully managed environment with confidence and without fear.
Our Safe and Ready program consists of a rigorous [three-point] standard ensuring patient safety, confidence and convenience.
- Any COVID-19 related care takes place in designated areas away from other patients and their families.
- A stringent cleaning policy has been implemented throughout our facilities.
- A strictly controlled visitor and mask policy is required for patient and colleague safety.