Intake Specialist EMPACT

Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

**Sign-on incentives offered up to $5000 for new hires (amount varies with position)**

What youll do:

The Intake Specialist provides comprehensive intake assessments and annual updates for SMI adults. They participate in special projects and tasks in the SMI Program, as needed.

Essential Responsibilities:

• Provide initial intakes and annual updates for adult clients, to include comprehensive assessment, diagnosis, evaluation of needs, ISP, and referral to appropriate services.
• Include the adults family and/or support system whenever possible.
• Submit external referrals as needed when indicated in the ISP.
• Collaborate with the assigned supportive teams. Other tasks as assigned.
• Deliver 40 hours of work per week. Work independently and responsibly, and participate in the development, implementation, and evaluation of procedures and processes for organizing, tracking, and maintaining client records and services. Productivity standards are established annually, at a minimum.
• Produce complete, timely, thorough, quality clinical documentation of all services rendered, both billable and nonbillable, as required. All documentation must include sufficient information about the activity being documented and the adults participation in, and response to, the activity.
• Ensure quality service delivery, including clinical care and all associated duties. Maintain all client records in up-to-date status, in accordance with agency policies and procedures, as well as RBHA, state, and federal requirements. Participate in the agencys Quality Management Program, as needed or requested.
• Participate actively in regular supervision, accepting feedback and suggestions in a collaborative and strengths-based way. Interact regularly and constructively with the clinical team, support staff, and administrative staff.
• Participate in all regularly scheduled administrative, in-service, and department staff meetings.
• Recommend to the Clinical Coordinator, Department Manager, or Director changes that would improve service delivery, and implement changes and new programming as directed by the Coordinator or Department Manager.
• Comply with the agency's standard of care for service delivery. Assist with Quality Management, Quality Assurance, and Utilization Review.
• Participate in standing and ad hoc committees and work groups, as requested.
• Provide instruction and training for interns and coworkers in his/her respective discipline, as requested.
• Perform additional related duties and participate in agency fund-raising activities, as requested.
• Develop and maintain effective working relationships with state, community, and contracting organizations, and with collaborating partners.

What youll provide:

• Bachelors Degree in Psychology, Social Work, or related field of study.
• Minimum of 2 years of experience working in the Behavioral Health Field with an Associate degree will be considered.
• Experience in a clinical field preferred.

Additional Requirements and Responsibilities:

• Excellent oral and written communication skills.
• Detail Oriented and strong organization skills.
• Able to be flexible with workload and availability.
• Strong internal and external customer service skills.
• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation.
• Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
• Strong computer skills including experience with Microsoft Office.
• Ability to generate reports and analyze data.

What well offer:

(Full-time employees)

• Generous PTO (15 days the first year)
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company paid Life/AD&D and Long Term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Elder Care assistance
• Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American Association of Suicidology (AAS) AND The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.