IT Network Systems Specialist- 3125 Tucson

Position Type:
Support Staff/IT Network Systems Specialist

Date Posted:
3/31/2024

Location:
Information Technology

Additional Information:

Location:	Tucson Campus
Employee Status:	Permanent
Hours Per Week:	40
Work Calendar:	12-Month
Pay Rate:	$22.91 - $26.26/hour

CLASSIFICATION SPECIFICATION
The IT Network Systems Specialist covers design, integration, implementation, modification and coordination of the installation, testing, operation, troubleshooting, and maintenance of hardware, software and cloud-based systems. Functions may include conducting needs analyses; planning and scheduling the installation of new or modified hardware/software; developing functional and technical requirements and specifications; allocating systems resources; managing accounts, documentation and access to systems and equipment; administering passwords; monitoring the performance, capacity, availability, serviceability and recoverability of installed systems; implementing security procedures and tools; maintaining systems configuration; managing the installation and integration of system patches updates, and enhancements; ensuring the rigorous application of information security policies, principles and practices.Systems analysis and troubleshooting

ESSENTIAL DUTIES:

• Installs and tests network equipment, network operating system software, network infrastructure, and other network related components/equipment.
• Maintains, repairs, upgrades, and enhances network equipment, network operating systems, network infrastructure, and other network related components/equipment.
• Troubleshoot, resolve and document all work performed on agency systems and network connectivity and supporting peripherals
• Performs system level diagnostics and preventative maintenance to ensure network systems are operational.
• Ensure data recovery by implementing a schedule of backups and archive operations for cloud, database and file systems
• Updates system documentation to record installations, upgrades, configurations, etc.
• Tracks all work performed in the help desk work order system.

KNOWLEDGE OF:

• Policies, procedures, and programs of the immediate work unit
• Principles and practices of administration and management
• Agency or program rules, regulations, and operating procedures
• Implementation, troubleshooting and design of data and cloud networking and telecommunications systems
• Network systems hardware and software management
• Network infrastructure technologies such as Cisco switches, routers, firewalls
• Network security and related concepts
• Local Area Network (LAN) and Wide Area Network (WAN) principles and operation
• Project coordination and planning
• Server based hardware technologies and operating systems including virtualization, clustering, security, user configuration
• Microsoft Server Operating Systems included, but not limited to: Azure, Server, Exchange
• Google Workspace and Cloud Systems
• Current technology and trends applicable to a K-12 environment

SKILLED IN:

• Systems evaluation/analysis
• Judgement and decision making
• Troubleshooting
• Time management

ABILITY TO:

• Communicate information and ideas effectively so that others will understand
• Problem solve
• Multi task
• See details at a close range
• Lift, bend, stoop, grasp, and kneel

TRAINING/EXPERIENCE/LICENSING & CERTIFICATION REQUIREMENTS:

• Bachelor's Degree in Information Technology, Computer Science or related field of study and 2+ years of increasingly responsible experience in Network Systems Operations to include design, development and support
• OR 6+ years of increasingly responsible experience in Network Systems Operations to include design, development and support
• OR an equivalent combination of education and experience
• Current CompTIA Network+ and Server+ Certificationor ability to obtain
• Recommended certifications in one or more of the following: Google IT Support Professional, CompTIA Cloud Essentials+, Cisco Certified Networking Professional

SPECIAL CONDITIONS/REQUIREMENTS:

• Must be able to pass FBI and State background check
• Defensive Driver Training Program to be completed by all agency personnel that drive on State business

BENEFITS
Benefit eligible employees have a variety of choices for medical, dental, vision, short-term disability, supplemental and dependent life insurance. Offered plans provide exceptional value to our employees and their eligible dependents. Employees have a 31-day period from effective date of hire to elected coverage. Elected benefits could start as early as 2 weeks after hire.
Benefit eligible employees are automatically covered for basic life, non-smokers, accidental death and dismemberment and seat belt insurance.
Benefit eligible employees are automatically enrolled in the States retirement plan and long-term disability (LTD) program. Enrollment is mandatory and is subject to a 26-week waiting period before initial enrollment. Employees may also choose to participate in a deferred compensation program to take advantage of tax-deferred retirement investments. Benefit Options also offer Employee Self-Service, Wellness, Tuition Discount, Travel Reduction, Auto & Home Insurance and Purchase Discount Programs. CONTACT INFORMATIONFor more information contact the Recruiter at: HumanResources.Recruitment@asdb.az.gov
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting the Recruiter. Requests should be made as early as possible to allow time to arrange the accommodation.

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer.