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Job Description
Hourly Wage
ISS offers full-time employees a variety of benefits including medical, dental, life and disability
insurance, as well as a comprehensive leave program based on employment status. The hourly pay
range for this position is $17 per hour - $17.50 per hour.
Work Hours
The work hours for this position are Monday - Friday, 8:00 am - 5:00 pm .
Key Purpose
The Lab Stockroom Technician position is responsible for completing all necessary shipping and
receiving tasks to support the operations of Lab Services. This position will manage Lab Services
supplies including delivery of gas cylinders, nitrogen tanks, waste containers, and other lab
materials to lab locations. Tech will also serve as a point of contact for labs needing to special order
materials through the customer lab supply ordering system. Other duties will be dependent on
operational needs as outlined by ISS clients and contracts.
Success Criteria
* Comply with safety rules, policies, and procedures
* Perform work assignments in a team with other employees
* Maintain clean work area
* Follow all company procedures, policies, and rules
* Take direction and respond to supervision
* Communicate with the lead, supervisor, co-workers, managers, and customers
professionally
* Present a professional appearance and conduct
* Understand customer service and satisfaction
* Understand reporting systems and the environment
* Instilling trust
Key Areas of Collaboration and Influence
* Always remember safety first
* A solid commitment to the guest experience
* Build respectful relationships with all teammates and guests
* Coordinate activities with other internal departments
* Participate in team meetings
Ideal Candidate Experience
* Must be 18 years of age, or older
* Valid state drivers license with clean and safe DMV driving record
* High school diploma/GED or an equivalent number of years of education and lab
services experience.
* Experience with Pharmaceutical SOPs and GMP is a plus
* Must be able to understand and follow verbal and written instructions in English
* Move experience a plus
* Ethical Conduct
* Must be Results Driven
* Must take Initiative
* Demonstrates exceptional customer service skills
* Lab Services Support experience
* Driving/delivery service experience
Key Accountabilities
* Pick up empty solvent containers, fill, and return full solvent containers
* Transport samples and packages to and from laboratories and shipping centers within
buildings or campus.
* Transport laboratory waste containers to collection area
* Record Lab Services activity performed using AbbVie technology solution.
* Deliver compressed gas cylinders to laboratories
* Retrieve empty gas cylinders and return to collection locations
* Pick up, fill and return liquid nitrogen tanks and cryogenic dewars
* Provide and maintain tanks and dewars for liquid nitrogen
* Drive company vehicles to deliver Lab Services supplies between AbbVie buildings
* Perform necessary follow-up with customer requests (verbal, email, etc.), work to
resolve issues
* Perform other in scope Lab Services duties as assigned
* Follow established operating and safety procedures
Physical Demands & Work Environment
* Must be able to lift up to 75 pounds
* While performing the duties of this job, employee is frequently required to stand;
walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or
balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell
* The employee must occasionally lift and/or move up to 75 pounds
* Specific vision abilities required by this job include close vision, distance vision, color
vision, peripheral vision, depth perception and ability to adjust focus
* Frequent exposure to moving mechanical parts; high, precarious places; fumes or
airborne particles; toxic or caustic chemicals; outside weather conditions; risk of
electrical shock and vibration
* Occasional exposure to wet and/or humid conditions
* The noise level in the work environment is frequently loud
As a global organization, ISS Group is committed to making the international community more resilient
and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity,
race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and
educational background. We look to lead our industry by example and to positively influence the market
wherever we operate