Lead Director Project Program Mgt

Job Description
Cross organization collaboration to ensure seamless customer implementation, support, and clinical delivery of programs.

Acts as the Single Point of Contact for all clinical programs (C&HS, vendor, and Medicare ops) for implementation, support, and escalation

Consults with Medicare Account and Clinical teams to develop clinical strategy and implementation plan

Supports customer meetings to deliver clinical operations story and results

Works closely with Finance, Leadership, Learning & Performance, and Talent and Acquisition to establishes staffing plan and rapid execution to meet program delivery

Collaborates with Medicare Service Organization to load eligibility files, referrals, and claim payment methodology for customized plans

Facilitates the transfer/incoming files and documentation of Transition of Care (TOC)

Pay Range
The typical pay range for this role is:
Minimum: 100,000
Maximum: 221,000

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications
Ability to set direction of the strategic business plan and communicate clearly into vision for all constituents

Highly collaborative and able to manage relationships across multiple business and / or functional units at multiple levels of leadership

Excellent written and oral communication with demonstrated presentation skills that are tailored to the audience

Influences key business leaders to support projects/programs to ensure positive actions that deliver results for the enterprise, the group, and the member

Change agent that looks for opportunities to improve efficiency and effectiveness of programs, policies, processes, or interactions

Proven track record managing large complex projects

Demonstrated negotiation skills

Ability to travel 10% - 25%

COVID Requirements

COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications
10+ years managed care / health insurance industry experience. 1

Multiple years proven leadership experience setting strategic direction and influencing change that resulted in
quantifiable positive outcomes.

Proven track record managing complex projects and or programs that resulted in cost savings.

Experience managing large budgets.

Project management experience.

Supervisory experience.

Demonstrated negotiation skills.

Education
Bachelors degree or equivalent experience.

Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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