Lead Service Valet

Responsibilities / Duties:

• Deliver on our "every door every night" business expectation and set the standard in delighting our residents.
• Assist District Manager with training Service Valets.
• Spot check Service Valets, focusing on safety, quality control and productivity.

• Collect same night missed trash, walk/track problem properties.Communicate with District Manager concerning delays, unsafe sites, accidents, and other maintenance problems.
• Provide waste and recycling collection coverage for understaffed properties within an assigned district.Document and report all property and resident non-compliance.
• Provide oversight of the nightly collection process during DM days off.
• Assist with evening recruiting efforts by asking for referrals and passing out flyers.
• Provide candidates with a realistic job preview from the Service Valet perspective.
• Assist with presentations during team meetings.
• Assist the District Manager with coordinating work schedules, evaluating job performance and motivating Service Valets.
• Provide leadership for the Service Valets in the areas of safety and training.
  

Education and Experience Requirements:

• High school diploma or GED equivalent / AA degree preferred.
• Customer service and prior people management experience preferred.
• Verbal/written communication fundamentals.

Special Conditions of Employment:

• Must have Smart Phone (operating system: Android 5 or 6 or iPhone 9 or 10 IOS or newer) with data plan.
• Must have open bed pick-up truck (not req. in all areas) to transport trash items from door to compactor.
• Must currently have and maintain a valid drivers license (if applicable).
• Must maintain Auto Liability Insurance (if applicable).
• Ability to operate a motor vehicle and drive locally to other properties as needed
• Ability to work outdoors, and drive in changing weather conditions.
• Flexibility to work split schedule and/or be on call during irregular hours depending on business needs.
  

Physical Requirements:

• Ability to lift and transport up to 50 lbs. up/down stairs.
• Ability to bend at waist and lift over shoulder.
• Ability to bend at knees and lift over shoulder.
• Ability to lift both arms to shoulder height.
• Ability to walk distance of property, and be exposed to disagreeable odors.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.