Job Description
The Learning Management System Administrator (LMS Administrator ) will be part of the Learning Technology team at Orbis Education which configures and supports LMSA and related system integrations for university-level healthcare programs. The LMS Administrator will assist with the maintenance of the Learning Management System(s), integrations, LTI tools, and other related interfaces. The LMS Administrator be highly motivated and comfortable supporting users of varying technical backgrounds. The LMS Administrator should also be willing and able to travel occasionally as needed.
This position is a remote position with occasional travel.
What you will do:
Assist in the operational deployment of the Learning Management System(s).
Work with Ed-Tech systems team to setup and maintain the LMS(s)
Support the Ed-Tech systems team to escalate and resolve all issues and/or assigned tickets
Other duties as assigned
Assist the team to Integrate and Implement Orbis Systems with University IT interfaces such as SSO, SIS, LTI Tools and Testing Platforms
Work with the Ed-Tech systems team to Configure and Maintain LTI interfaces with the University SIS
Work with the Ed-Tech systems and Ed-Tech platform implementation teams to troubleshoot challenges that may be encountered with systems and platforms such as SSO, SIS, LTI and high stakes testing
Support students, faculty, partners, and the E-Learning team responding to technical inquiries while assisting in the configuration and deployment of university level courses on the LMS(s).
Support students and faculty with both Tier 1 (accessing content, basic hardware troubleshooting, system settings) and Tier 2 issues (LMS course configuration and deployment issues, exam setup and deployment).
Interface and maintain help desk Tier 1, and Tier 2 communications.
What you will have:
Bachelors degree in Information Technology, Education, Educational/Instructional Technology, Technology or related field preferred, not required
Fundamental knowledge of online learning platforms
Analytical mindset and good troubleshooting skills
Enthusiasm for supporting fellow team members and partners to help quickly resolve issues
Excellent teamwork, communication, and organizational skills
Self-motivated with the ability to track, prioritize, and follow up on multiple projects, ability to self-manage and to work in a fast paced, part-remote work environment
High attention to detail, commitment to quality service
Administration of enterprise software systems
Preferred Experience:
Experience in a Learning Management Systems or other Enterprise Software Administration
Knowledge of Student Information Systems such as Banner, Jenzabar, PeopleSoft or basic Database Administration experience is a plus