Loss Draft Claims Specialist (On - Site)

Who we are

Shellpoint Mortgage Servicing (SMS) is one of Americas top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

The Loss Draft Claims Specialist will be responsible for assisting with the day-to-day operations of the loss draft claims functions. They will assist with training team members, monitoring internal and vendor reporting, timely processing of day-to-day processes. The Loan Administration Department is also responsible for ensuring compliance with all applicable regulations and investor guidelines.

• N/A

List of required duties below. Distinguish on-site duties with a *.

• Build, review, and post the daily disbursement batch to the vendor.
• Timely and accurately complete assigned research tasks and exception reports.
• Complete reports and logs to ensure insurance information is current in the system.
• Request payoff quotes as needed.
• Review incoming claim checks as needed.
• Completing assigned responsibilities timely and with minimal to no errors.
• Respond to various email requests from the vendor and internal partners.
• Provide accurate communication with vendors based on research.
• Performs related duties and special projects as assigned by management.

*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.

Required education and experience.

• Bachelors degree, preferred.
• 2-4 years relevant experience in mortgage banking or real estate financing environment.

• Proficient with Microsoft Office (Excel, Word, and Outlook).
• Ability to multi-task and well organized.
• Possess excellent communication (verbal & written).
• Ability to make sound decisions based upon department, company policies, procedures, knowledge, and experience.

While this description is intended to be an accurate reflection of the positions requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Company Perks:
* 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
* 9 Paid Holidays
* Employee Engagement Activities

Company Benefits:
* Medical (including Health Savings Account & Flexible Savings Account)
* Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan

* Performance-based Incentives
* Pet Insurance

* Advancement Opportunities

Newrez NOW:

* Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
* 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
* Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

* Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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