MANAGEMENT INTERN

Management Intern

Arizona State University

SAILS Alternative Format

Campus: Tempe

92063BR

Job Description

The Management Intern (MI) represents ASU and the Student Accessibility and Inclusive Learning Services and will work under the supervision of the Assistant Director to assist all accommodation service areas and will be cross-trained to support other department needs, including alternative format, alternative media, communication access, testing center operations, DART, and general operations of the office including payroll, human resources, and call center. The MI maintains a high level of integrity and professionalism in the department and throughout the ASU campus community.  

This is short-term position.

Please note that your position is also established through our department’s internal program and is based on a fiscal year that is currently scheduled to end on June 30, 2023. An additional one-year extension may be offered contingent upon annual review and approval. As a Management Intern with Educational Outreach and Student Services, you are required to be enrolled in a Graduate Program during the duration of your employment and continuation of your employment will be based on your at-will status as well as being enrolled in a Graduate Program.

Salary Range

$20.00 per hour

Close Date

16-June-2023

Essential Duties

·        Supports the activities of the accommodation services areas (Alternative Format Services, Communication Access/Alternative Media services including interpreting, CART, captioning, and transcripts, Alternative Testing and DART Services).

·        Supports student supervision, payroll processes, and human resources within the department.

·        Utilizes databases and spreadsheets to establish and track work flow through department.

·        Understands the Confidentiality Agreement, FERPA Policy, and Critical Incident Response guidelines for ASU campus; maintains the confidentiality of matters relating to staff, students, and with regard to the disability service in general.

·        Develops and maintains a strong working knowledge of the Student Accessibility and Inclusive Learning Services (SAILS) policies and procedures for alternative print, testing, interpreting, and closed-captioning accommodations.

·        Quickly and accurately locates and corrects errors in electronic documents.

·        Duties as otherwise assigned 

This position is primarily at the ASU Tempe location; however, incumbent may be required to travel to other ASU campus locations to perform work or represent the department.

This is a 20 hour per week position, including nights and weekends, with a consistent schedule Monday – Friday between 8:00 AM – 5:00 PM based on programming needs. The duration of employment for this position is based on the fiscal/academic year calendar. For this fiscal/academic year, employment dates are approximately July 1, 2023, through June 30, 2024. An additional one year extension may be offered contingent upon an annual review. You are required to be enrolled in a Graduate Program during the duration of your employment and continuation of your employment will be based on your enrollment in a Graduate Program. 

Minimum Qualifications

Bachelor's degree in a related field; OR, any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

·        Demonstrated knowledge of optical character recognition software, word processing software, spreadsheets, and other general computer abilities.

·        Demonstrated knowledge of HR systems

·        Experience in taking direction and complete tasks independently on short deadlines

·        Customer service experience in an office environment

·        Working knowledge of computers: Word, Outlook, Excel and Internet

·        Evidence of effective communication skills

·        Evidence of enrollment in a Master’s degree program, in a closely related field of study

Working Environment

·        Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%).

·        Assist with the supervision/coordination of student workers

·        Professionally represent department

·        Work collaboratively across various departments within the University as well as with diverse populations and groups

·        Use computers effectively including inputting, reviewing and retrieving information, extended periods of viewing screen, and using mouse and keyboard

·        Use critical thinking to make decisions and analyze data

·        Frequent bending, reaching, lifting, pushing and pulling up to 50 pounds (15%).

·        Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

·        Ability to clearly communicate verbally, read, write, see and hear to perform essential functions.

·        Communicate effectively both orally and in writing to perform essential duties

Department Statement

Student Accessibility and Inclusive Learning Services provides services to qualified students with disabilities on all ASU campuses. The Student Accessibility and Inclusive Learning Services is a part of ASU’s Educational Outreach and Student Services (EOSS) Vice Presidential area. EOSS provides the ASU student community with support services, involvement opportunities and a rich Sun Devil experience to help them achieve their personal and academic goals. Members of the ASU community aspire to live the Sun Devil Way, resulting in a community that exemplifies achievement, engagement and responsibility.

Anticipated employment is for up to a one-year period; the incumbent must be enrolled in a graduate degree program. Up to an additional one- year extension of employment may be offered contingent upon yearly review, needs of the department and continued enrollment of the successful candidate in a graduate degree program.

Members of the ASU community aspire to live the Sun Devil Way, resulting in a community that exemplifies achievement, engagement and responsibility.

A Department of Motor Vehicle check also will be conducted. Must possess a valid Arizona Driver's License upon employment and have an acceptable driving record, which is 5 or fewer points in the most recent 39 month period from date of hire.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.

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