Steward Health - Corporate

North Dartmouth, Massachusetts, United States

Manager, EMR

Posted over 1 month ago

Job Description

Location: Steward Medical Group - North
Posted Date: 1/15/2021

Principal Duties and Responsibilities:

  • Responsible for the evaluation, training, upgrades, support, and maintenance of all Health Information Management applications.
  • Provide software/technical expertise and serve as a primary liaison for the practice and LMR users.
  • The primary contact person at the practice for troubleshooting questions regarding existing and planned LMR interfaces (e.g. lab, demographic, scheduling, and transcription)
  • Perform workflow analyses as well as recommend process changes to enhance departmental productivity. Act as a change agent consideration
  • Provide first line support and on the job coaching and mentoring for all users within the practice.
  • Facilitate cross-functional teams for the management of a LMR environment with an emphasis on quality, productivity, and consistency by training physicians and practice staff on enhancements of LMR functionality.
  • Participate in education/training programs pertinent to the job. Attend staff meetings and in service education programs as requested.
  • Other responsibilities will include planning, estimating, scheduling, tracking, controlling, hiring, performance evaluations, goal setting, and measuring.

Qualifications:

  • Two years of directly related healthcare experience required, with strong project management skills needed. Associates Degree with EHR experience or HIM certification is strongly preferred. In lieu of a Degree or Certification, two to four years of EHR experience will be considered.
  • Demonstrated leadership skills and good verbal and written communication skills in addition to PC skills required.
  • Experience in both practice workflow and clinical workflow is desired.
  • Must have a clear understanding of medical terminology and medical documentation.

Skills and Abilities Required:

  • Must have strong communication skills oral and written, and have the ability to translate user needs and train others.
  • Know the practice workflow and clinical electronic documentation needs.
  • Have strong problem solver skills to be able to troubleshoot and be able to prioritize, multitask and meet deadlines.
  • Remain flexible in all shift coverage and overtime situations, as they become necessary.

07438060

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