Steward Health - Corporate
North Dartmouth, Massachusetts, United States
Manager, EMR
Posted over 1 month ago
Job Description
Location: Steward Medical Group - North
Posted Date: 1/15/2021
Principal Duties and Responsibilities:
- Responsible for the evaluation, training, upgrades, support, and maintenance of all Health Information Management applications.
- Provide software/technical expertise and serve as a primary liaison for the practice and LMR users.
- The primary contact person at the practice for troubleshooting questions regarding existing and planned LMR interfaces (e.g. lab, demographic, scheduling, and transcription)
- Perform workflow analyses as well as recommend process changes to enhance departmental productivity. Act as a change agent consideration
- Provide first line support and on the job coaching and mentoring for all users within the practice.
- Facilitate cross-functional teams for the management of a LMR environment with an emphasis on quality, productivity, and consistency by training physicians and practice staff on enhancements of LMR functionality.
- Participate in education/training programs pertinent to the job. Attend staff meetings and in service education programs as requested.
- Other responsibilities will include planning, estimating, scheduling, tracking, controlling, hiring, performance evaluations, goal setting, and measuring.
Qualifications:
- Two years of directly related healthcare experience required, with strong project management skills needed. Associates Degree with EHR experience or HIM certification is strongly preferred. In lieu of a Degree or Certification, two to four years of EHR experience will be considered.
- Demonstrated leadership skills and good verbal and written communication skills in addition to PC skills required.
- Experience in both practice workflow and clinical workflow is desired.
- Must have a clear understanding of medical terminology and medical documentation.
Skills and Abilities Required:
- Must have strong communication skills oral and written, and have the ability to translate user needs and train others.
- Know the practice workflow and clinical electronic documentation needs.
- Have strong problem solver skills to be able to troubleshoot and be able to prioritize, multitask and meet deadlines.
- Remain flexible in all shift coverage and overtime situations, as they become necessary.
07438060