Job Description
Virginia Licensed Massage Therapist
Provides professional massage treatments in accordance with state law and policy and procedures of Tides Inn Spa. Responsible for providing a safe, clean, motivating and nurturing environment for services that exceeds guest's expectations.
DUTIES
Work Performed:
- Performs massage and body treatment services according to protocol.
- Effectively communicate the spas health and fitness philosophy to guests.
- Exhibit proper use of product and abide by all product control guidelines.
- Read and adhere to schedule postings in regards to shifts, room assignments and the computer scheduling system.
- Provide clear and appropriate directions to guests for overall safety.
- Provide all guests with consistent services for all treatments.
- Be prompt with appointments, quality of work and attitudes with guests.
- Begin services on time and perform all services within the time frame established for each treatment.
- Properly educate guests in regards to treatments.
- Promote spa and all services, products and programs.
- Assist and perform daily prep work duties such as re-stocking, refilling and preparing rooms for treatments.
- Arrive to work fifteen minutes prior to starting time wearing your nametag and proper uniform to ensure you are ready for guests.
- Help the team keep the prep rooms clean and organized.
- Attend and participate in regularly scheduled training sessions and meetings.
- Be an active participant in the department by contributing to new programs and development ideas.
- Must be guest service oriented and interact with guests in a pleasant, helpful, knowledgeable, and enthusiastic manner.
- Display appropriate teamwork, flexibility and interpersonal skills.
- Follow all Department Standards of Operations at all times.
- Responsible for providing a safe, clean, personal, entertaining and well thought out session that exceeds guest's expectations.
- Keep all work and storage areas neat and maintained.
- Ensure proper tools and equipment is purchased for safety with manager.
- Responsible for maintaining confidentiality of Tides Inn information at all times.
- Ensure gratuities are not solicited.
- Massage Therapist is empowered to determine when to terminate a massage in the event it becomes unprofessional and/or uncomfortable for either party.
- Other duties as assigned.
QUALIFICATIONS
Current Virginia Massage Therapist license in accordance with state law. Must become qualified to perform and 90% of Tides Inn massage and body treatment services and techniques. Massage therapy experience preferred but not necessary. Attention to detail and able to multi-task many priorities. Self motivated and organized; ability to work with little supervision. Must be dependable. Willing to learn new methods. Ability to ensure guests are handled in safe and professional manner. Display a neat appearance and a caring attitude and is able to communicate clearly and simply.