Med Billing Assoc Supv

Extended Job Title
Med Billing Assoc Supv

Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso

Position Description
This position is responsible for the direction and supervision of Medical Billing Associates and the various aspects of maintenance of patient billing accounts. This position supervises patient registration, insurance follow-up and collection, financial screening of unfunded patients, responses to patient billing inquiries, collection of patient payments, posting of payments and rejections, and other related activities.

Requisition ID
22702BR

Travel Required
Up to 25%

Major/Essential Functions

• Directly Supervise 5 Medical Billing Associates (MBA's) and 2 Student Assistants. Effectively lead, manage, train, guide, assign and monitor daily work to meet daily/monthly productivity and deadlines.
• Enroll insurance payors in ACH/EFT delivery of claim payments and delivery of electronic ERA's/835 files.
• Provide assistance and support to MPIP Business Office and Clinical departments with CBiz and Phreesia applications to ensure transactions are correctly posted, balanced and reconciled.
• Access portals sites to pull backup EOB documentation to research and resolve payment posting issues, discrepancies and inquires within the MPIP Business Office, Clinical departments, Insurances and TTUHSC Patients.
• Collaborate with Athena representatives to resolve posting discrepancies. Ensure all manual and electronic posting of 835 files are posted correctly. Submit cases via the Athena portal as needed.
• Assist payment posting team to post Insurance, Patient, zero pay, rejections & denial transactions in order to complete all posting by month end.
• On a daily basis distribute all posting assignments received via the HC link application, ACH report, PT portal and desktop equally and fairly to posting team. Ensure ETM workflow for posting team is current and worked on a daily basis.
• Closely monitor financial deposits, records and in coming funds on a daily basis. Assist as a backup with the creation or approval of daily cash receipts. Communicate with JP Morgan Chase representatives on any financial issues that need to be addressed at the bank level. Oversea the bank lockbox financial items to ensure they are prepared and balanced on a daily basis.
• Effectively monitor the flow of work to ensure timely posting of all patient payments, rejections and denials.
• Monitor and ensure that all documentation (EOB payments, EOB rejections/denials) are processed and posted in Centricity Banner System in a timely manner and in accordance with TTUHSC policies.
• All other duties as assigned. Portals
• Research and provide timely resolution to posting transactions placed in the unlocated account.
• Develop essential policy and procedures within the MPIP Payment Posting department. Provide a roadmap for day-to-day operations, ensure compliance with state laws and regulations, provide guidance for decision-making, and streamline internal controls and processes.
• Actively participate with development, coordination, implementation and testing of new applications to elevate the day-to-day operations of the department.

Position Specific Qualifications:
- Five (5) years of office experience with two (2) of those years in billing or collections.
- Proficient in MS Outlook, Word and Excel.
- Good Communication skills.
- Working knowledge of EOBs and navigating with payor portals.
- ERA and ACH enrollment experience.
- Ability to analyze payments, adjustments, denials and rejection posting
- Able to communicate effectively, provide positive feedback to team members and leadership.
- Excellent writing skills, supervisory experience, accounting and business management skills.
- Capable of multi-tasking, organizing, prioritizing, and supervising.

Grant Funded?
No

Minimum Hire Rate
18.24

Pay Basis
Hourly

Work Location
El Paso

Preferred Qualifications
Preferred Knowledge, Skills and Abilities

• 5 years supervisory experience with 3 of those years supervising payment posting department.
• Experience in Centricity Business System.
• Experience in a medical setting with extensive knowledge with manual and electronic posting of Medicare, Medicaid and Commercial insurance payments.
• Familiar navigating with all insurance portals.
• Knowledge with ERA and ACH enrollment.
• Aptitude to research and resolve payment posting related tasks.
• Proficiency to read, analyze and understand insurance Explanation of Benefits (EOB).
• Ability to evaluate, analyze and interpret patient invoice transactions.
• Aptitude to multi-task and manage several projects at one time.
• Ability to work independently and in a team environment.
• Able to coordinate and manage multiple projects at a time.
• Basic knowledge of Accounting preferred. -Bilingual English/Spanish.

Campus
HSC - El Paso

Department
MPIP Credentialing Elp

Required Attachments
Transcript

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Information and Records Clerks

Shift
Day

EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicants race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
+Education:+ * A minimum of a high school diploma or equivalent. +Experience:+ * At least five (5) years of office experience with three (3) of those years in billing or collections. * At least two (2) years of supervisory experience, leading a team of two or more people. OR * At least three (3) years work experience in the Medical Billing Associate program at TTUHSC and documented completion of supervisory training courses and a current performance appraisal with a rating of meeting or exceeding expectations.

Does this position work in a research laboratory?
No

Navy Enlisted Classification Code
YN, HM

Air Force Specialty Code
3A1X1, 4A0X1

Marine Military Occupational Specialty Code
0111