Medical Records Supervisor

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

• Provide direct supervision to Medical Records staff and volunteers
• Oversee job assignments and work schedules and recommend changes as needed
• Sort incoming faxes to review for new document types; seek clinical staff guidance when appropriate to ensure proper filing of documents
• Maintain knowledge of current VCC providers for purposes of understanding available PCPs and document assignment
• Compile series of weekly and monthly reports to identify any trends; develop and communicate appropriate action plans
• Immediately forward any grievances from health plan to Administration
• Assist in the managing of documents as they apply to interfaces set up with outside entities (i.e. TCMC, HIE, etc)
• Maintain and update Health Record-related forms and distribute to clinical and relevant staff (i.e. Document Scanning Guide, etc)
• Ensure medical record releases are reviewed for completeness and forwarded in a timely fashion to third party for release of information
• Coordinate with patients and outside agencies concerning medical record transfers

Minimum

• High School Diploma or equivalent
• Minimum one year supervisory experience in an ambulatory clinic setting
• Minimum one year experience in electronic medical records
• Knowledge of medical record law, policy and procedures and terminology
• Valid California drivers license, current vehicle insurance and reliable transportation

Preferred

• Bilingual English/Spanish
• Accredited Record Technician
• Typing/data entry minimum 45 wpm
• Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities