Medical Secretary

Steward Health Care is the largest private, tax-paying physician-led health care network in the United States. Headquartered in Dallas, Texas, Steward operates 35 hospitals in the United States and the country of Malta that regularly receive top awards for quality and safety. The company employs approximately 42,000 health care professionals. The Steward network includes multiple urgent care centers and skilled nursing facilities, substantial behavioral health services, over 7,900 beds under management, and approximately 2.2 million full risk covered lives through the company's managed care and health insurance services.

Steward Medical Group (SMG), Inc. is Steward's multi-specialty group practice with over 4,500 employees including over 1,800 physicians and advanced practitioners. SMG operates approximately 450 practice locations throughout Massachusetts, Southern New Hampshire, Rhode Island, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 million patient encounters per year.

Description:

To function as a member of the administrative team and complete all daily tasks to ensure smooth day to day operations in busy practice.

Responsibilities:

• Performs other duties as requested
• Responsible for stocking of supplies and assists in ordering supplies
• Organizes and updates patient files, charts, and records
• Provides administrative support for physician. Prepares correspondence, forms and other documents are requested. Enters information into the computer system. Transcribes dictation of a highly confidential nature
• Prepares documents for billing physician encounters; enters data, ensures that referrals are received, etc.
• Verifies information from patients including demographic and health insurance information
• Schedules patients' appointments and appropriate testing for patients as directed. Facilitates admissions to hospital as needed
• Prepares the daily schedules for the office, pulls and prepares the patient charts, ensuring that the proper chart has been selected and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.)
• Answers, triages, and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member and received the information. Provides routine information to callers
• Completing Day End Activities
• Using Workflow Dashboard
• Patient Check Out
• Collecting Patient Copays /Payments
• Patient CheckIn
• Patient Scheduling, including canceling and rescheduling appointments,creating multiresource appts, using waitlists, and double booking when applicable
• Use of AthenaCollector for scheduling patient appointments, including patient registration, andpractice billing. Verify patient Insurance eligibility and adding insurance

Qualifications:

• Experience with Microsoft Office suite
• Experience with EMR strongly preferred (Athena or eCW a plus)
• 1 to 3 years of experience as a Medical Secretary preferred
• High School Diploma or equivalent required
• Education from approved medical administrative program or equivalent preferred