Steward Health Care System
Methuen, Massachusetts, United States
MRI Support- Rad-Diagnostic- FT 40 Hours 7:30-4:00pm
Job Description
At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
Compassion
Accountability
Respect
Excellence
Stewardship
If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.
Important COVID message
Please note, Holy Family hospital is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.
Qualifications: High School Diploma or equivalent required. Medical Terminology and good typing skills required. Previous medical transcription experience and PC based computer skills preferred. Good organizational, communication, and telephone skills required.
| Greets all patients in a friendly compassionate manner |
| Obtain necessary personal and financial information for all patient types including preregistration and enter data accurately into Meditech Registration Desktop. |
Obtain signatures on all necessary legal permits, notices and consents. |
Communicate effectively with internal and external customers demonstrating the ability to understand patients limitations and expectations. |
Load and operate printers, photo copiers and fax machine |
Verify insurances and determine patient balances due, using available tools such as, NEHEN, MHP, and EMDEON/WEBMD. |
Communicate effectively with supervisory staff when follow up is needed on all unresolved inquiries/problems |
Collection of co-pays and prior balances, ensuring 100% of co-pay eligible patients are interviewed during shift. |
Access, update and maintain all billing notes ensuring proper communication between registration and patient accounts. |
Research and navigate Meditech system in order to locate and correct appropriate missing insurance information ensuring proper verification |
Provides support and reassurance to patients. Answers patients questions, demonstrating care and respect for patients dignity and privacy. |
Monitors patient Waiting Room, making every effort to assist patients and families as necessary. Provides supportive and accurate information concerning patients delays. |