Night Auditor

We are seeking a full-time Night Auditor to join our team. The overnight shift shift is typically from 10 PM to 6 AM.

APPLY VIA EMAIL TO: 03134@hotel.bestwestern.com

Job Summary:

Oversees front office/front desk operations during the overnight shift.

Job Duties:

• Performs duties of the Front Desk Agent.
• Check-in, check-out, and assist guests.
• Process guest registrations.
• Performs audit through property management system (PMS).
• Takes same day reservations and future reservations when necessary.
• Setup and serve food and beverage for morning full breakfast.
• Coordinates guest room maintenance when necessary.
• Manages and resolves all guest complaints in a professional and courteous manner.
• Performs other duties as assigned.

Requirements:

Qualifications:

• High school diploma or equivalent.
• Previous hotel experience desired.
• Strong customer service orientation and skills.
• Present a professional image, and able to communicate well with both guests and employees.
• Computer proficiency necessary.
• Ability to operate front office equipment and computers.
• Ability to understand principles of auditing, balancing, and closing out accounts.
• Ability to work a flexible schedule, including weekends and holidays.

Job Type: Full-time