Nurse Coordinator

Steward Health Care is the largest private, tax-paying physician-led health care network in the United States. Headquartered in Dallas, Texas, Steward operates 35 hospitals in the United States and the country of Malta that regularly receive top awards for quality and safety. The company employs approximately 42,000 health care professionals. The Steward network includes multiple urgent care centers and skilled nursing facilities, substantial behavioral health services, over 7,900 beds under management, and approximately 2.2 million full risk covered lives through the company's managed care and health insurance services.

Steward Medical Group (SMG), Inc. is Steward's multi-specialty group practice with over 4,500 employees including over 1,800 physicians and advanced practitioners. SMG operates approximately 450 practice locations throughout Massachusetts, Southern New Hampshire, Rhode Island, New Jersey, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 million patient encounters per year.

Summary:

The Nurse Coordinator reports directly to the Practice Manager for administrative issues and to the Physician for clinical issues.

Responsibilities:

• Overseeing and coordinating all clinical support activities in the physician office.
• Providing professional clinical assistance to patients within the clinic in support of the physicians.
• Work directly with the physicians
• Act the liaison between the patient and the physicians for establishing and maintaining quality patient care.
• Perform all duties in accordance with clinic protocols and procedures.
• Utilizes clinical teamwork to oversee the interdisciplinary plan of care:

1. Assesses the patient and family as appropriate
2. Plans and implements clinical care and facilitates its delivery to patients and family members
3. Evaluates the process and outcome of clinical services in the clinic and makes suggestions for improvement
4. Documents according to clinic policies utilizing the EMR

• Practices and promotes professional clinical care within legal and ethical standards
• Provides education/consultation as needed to other health care team members and to patients and families
• Assumes responsibility for personal and professional growth through identification of own learning needs
• Encourages an environment of teamwork with other employees. Demonstrates flexibility and creativity in dealing with unforeseen developments through participative leadership and problem solving
• Uses resources and completes assignments in the most cost-effective manner
• Willingly adapts to changing workloads and helps others when they are busy
• Demonstrates effective leadership skills by:

1. Organizing and appropriately prioritizing patient care assignments
2. Demonstrating effective delegation skills

• Respects the cultural diversity of others
• Complies with office and applicable medical group required mandatory education and training
• Maintains professional license through practice-based continuing education programs
• Assists with determining appropriate staffing levels. Assists with recruiting efforts for new clinical staff. Assists with evaluating clinical staff performance and completion of performance evaluations
• Assists with development and implementation of policies and procedures
• Responsible for maintaining adequate medical supply inventory. Assists in placing orders for medical supplies as necessary
• As a member of clinic management, ensures that the clinic meets all code and accreditation standards (OSHA, DPH, JCAHO, CLIA, HIPAA)

Qualifications:

• Graduate of accredited License Practical Nursing or Registered Nurse Program
• 3 or more years in a clinical setting, preferably in office settings related to Cardiac Rehab
• Current licensure in Massachusetts as a Licensed Practical Nurse or Registered Nurse.