Job Description
Position Summary
This position is to function as a member of the administration team and complete assigned daily practice tasks to ensure smooth day-to-day operations in the SMG physician practice. The Office Coordinator backs up the Practice Manager and assists with all practice and
administrative operations and take on special projects in the office as assigned. Must maintain a professional, positive manner when talking with patients in-person, over the phone or via email.
Key Responsibilities:
Responsible to assist the front desk as necessary and meet all expectations of the Patient Service Specialist II. Provides a high level of customer service to all new and existing patients of the practice. Responsible to assist the Practice Manager with all practice operations.
Responsible to ensure new staff are trained and ready to work at the front desk. Responsible to obtain prior authorizations and/or insurance referrals as per practice need. Works with Practice Manager to coordinate staff schedules. Runs daily/weekly huddles in absence of manager.
Education & Experience
High School Diploma or equivalent required.
Experience with Athena.
3+ years experience as a Medical Secretary
18+ months as a PSS II or MA/PSSII with SMG
In good standing: no disciplinary actions in previous 6 months and met expectations on previous performance evaluation.