Operations Assistant (Contract Assignment)

Job Description Summary

Job Details

Department: Operations

Reports To: Division Cadence Manager

FLSA Status: Non-Exempt

Description of Work

Position Purpose:

Provide clerical support to Vice President of Construction, Division Cadence Manager, Division Warranty Manager, Area Construction Managers/Project Managers and Customer Experience Manager. Provides administrative support to the field warranty team. Maintain Operations electronic files and archives.

*Note that this is contract assignment for up to 6 months*

Position Responsibilities:

Starts:

• Process Permit/ACC check requests
• Assemble packets for Permit submittal
• Maintain Architectural Control Committee Applications
• Assist with Build-Pro document upload
• Assist with Job documentation organization for Permit submittal

Construction/Customer Relations:

• Acquire an understanding of the Taylor Morrison Warranty Program and Homeowner Maintenance requirements
• Assist field warranty personnel with outstanding invoices/payments.
• Utilize Build-Pro to assist superintendents and sub-contractors with information retrieval
• Responsible for verifying each closed job documentation has been uploaded to BuildPro
• Enter in new warranty calls
• Code Symbeo Construction invoices
• Run weekly closing report
• Send weekly emails to closed homeowners (exceptions/welcome emails)

Administrative:

• Process check requests
• Responsible for maintaining/scanning all closed warranty house files (pre-acquisition project ~ 6 months).
• Responsible for archiving warranty files over 10 years old (pre-acquisition project ~ 6 months).
• Responsible for and assembling Walk Folders for the construction teams.
• Responsible for any needed administrative duties for Vice President of Construction, Division Cadence Manager, Division Warranty Manager, Area Construction Managers/Project Managers and Customer Experience Manager

Various:

• Assists Starts Department and Construction Teams Construction Meetings/Events
• Help with Special Projects

What you will need: (competencies, behaviors & attributes)

• Communication
• Customer Focus
• Independent/Creative Thinking
• Organization
• Problem Solving
• Responsiveness

Supervision of Others: None

Working Relationships Inside Company: Construction Managers, Warranty, Operations

Working Relationships Outside Company: Vendors

Authority/Budget/Decision Making/Discretion and Independent Judgment Requirements: None

Location: Division Office

Competencies:

Education and specific training/certification Requirements: High School diploma, computer experience, i.e. Microsoft Excel, Microsoft Word, PowerPoint

Experience Requirements: At least one year experience in administrative role supporting staff

C. Talents, Skills and Abilities: Ability to work independently, excellent organization skills, ability to multitask with attention to detail and follow through

Benefits of Working With Taylor Morrison

We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:

• Competitive Compensation
• Health Care - Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts
• Disability Programs
• Employee & Dependent Life Insurance
• Vacation & Company Holidays
• Tuition Reimbursement
• Employee Home Purchase Rebate Program
• Home Mortgage Program
• Employee Assistance Program (EAP)