CVS Health

Novi, Michigan, United States

Operations Care Coordinator

Posted over 1 month ago

Job Description

Job Description
We have a great opportunity to launch a career in home infusion as a Operations Care Coordinator. You will support the Nursing department with a variety of administrative tasks. You will gain experience in what it takes to make a home health company successful.

We're looking for a dynamic team player with great communication skills both written and verbal; as well as detail orientation and time management skills.

As a Operations Care Coordinator you will:

*Document all communications in the patient clinical chart and obtains co-signatures from a nurse or pharmacist that relate to patient care.
*Initiate discharge summaries, discharges patient therapies in the system and change patient status to discharge for Company nursing patients.
*Manage master schedule for nurses working within their assigned territories and add to weekly nurse visit schedule for new and existing patients.
*Verify daily nursing visits and coordinates changes in scheduled visits on the master schedule. Reports changes to supervisor and/or pharmacy staff.
*Retrieves nursing report and/or on call messages each morning and reviews on call printout at the daily morning meeting.
*Coordinate subcontracted nursing agency visits as directed and approved by Nursing Manager.
* Follow the agency billing policy.
*Perform timely data entry of nursing notes into the computer system.
*Track visit corrections from nursing variance reports as directed by the Nurse Manager.
*Communicates changes required to the appropriate Patient Financial Service representative.
*Notify the appropriate staffing with therapy changes or nursing orders.
*Assemble and maintain patient clinical charts and file documents.
*Gather information for the initial admission packets for new patients and reviews all new charts to ensure that all necessary nursing paperwork is included.
*Track and retrieve signed POTs and nursing orders.
*Perform other duties and responsibilities as assigned.

Required Qualifications
Minimum 6 months experience with medical terminology.
Minimum one year experience working Microsoft Office, specifically Excel, Outlook and word

Preferred Qualifications
Organizational skills

Education
Verifiable High School diploma or GED is required.

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.


We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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