OPERATIONS COORDINATOR

Operations Coordinator

Arizona State University

Entrepreneurship + Innovation Institute

Off-Campus: Scottsdale

66238BR

Job Description

Reporting to the Director of Operations, the J. Orin Edson Entrepreneurship + Innovation Institute (Edson E+I) is seeking an Operations Coordinator to support day-to-day activities in the areas of facilities, human resources, accounting, and technology. The Coordinator will collaborate regularly with Edson E+I leadership and cross-functional teams to ensure tasks are completed in accordance with priorities, timing, and funding limitations.

This position may be supported in whole or in part by grants or philanthropic funding and may be contingent on the availability of funding.

Salary Range

$34,400 - $44,000 per year; DOE

Close Date

19-March-2021

Department Statement

For the sixth year in a row, ASU has been named the most innovative university in the nation, recognizing the university's culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond. U.S. News and World Report has named ASU as the most innovative university all six years the category has existed.

ASU Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, and international development. Our success arises from solutions-focused, interdisciplinary research; an entrepreneurial approach that is embedded in every school and department; and a commitment to transform society in a positive way. http://research.asu.edu/

The J. Orin Edson Entrepreneurship + Innovation Institute supports connections and collaborations across ASU and its partner communities to make entrepreneurship accessible to everyone by providing material support and resources for entrepreneurship while advancing ASU’s national and international reputation as an entrepreneurial institution of higher education. Edson E+I is a dynamic and fast-paced working environment with a team of interdisciplinary colleagues supporting an extensive suite of programs that provide outreach, engagement, and training opportunities to promote an inclusive and diverse entrepreneurial ecosystem and economic growth.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 80,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/relocation-services.

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.

To apply please go to www.asu.edu/asujobs/ see Req Id# 66238BR or directly to: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25620&siteid=5494&jobid=4200682#jobDetails=4200682_5494

Qualifications

Minimum Qualifications Bachelor's degree in a field appropriate to the area of assignment AND three (3) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved. Desired Qualifications · Experience in customer service/customer-facing role. · Experience in office management. · Experience in establishing and maintaining effective working relationships with peers, community members, and stakeholders. · Evidence of effective communication skills. · Experience in analyzing issues, making sound decisions, and practicing resourcefulness in solving problems. · Experience in work that requires attention to detail. · Experience organizing projects and establishing priorities.

Responsibilities

Essential Duties Operations (85%) Facilities · Serve as the liaison to place-based innovation space community managers by supporting the development of standard operating procedures and providing standardized operational support · Support the ongoing administration, coordination, and training of our place-based innovation space management system · Support the submission of work orders for general E+I operations including working directly with the Facilities team and approved Vendors on logistics and scheduling · Maintain follow up on work order submissions, communicating status to ensure timely and quality service delivery · Assist in maintaining and communicating ASU Community of Care safety protocol procedures throughout all place-based innovation spaces Human Resources · Collaborate with leadership and hiring managers to support the development and maintenance of new employee onboarding procedures · Collaborate with leadership and hiring managers to coordinate employee onboarding, supporting requests related to new hire access, equipment, and technology needs · Support employee offboarding tasks including but not limited to termination of access and equipment returns Technology · Support the development of standard operating and onboarding procedures for Edson E+I operational software including, but not limited to, InnoSoft Fusion (place-based innovation space software), and Salesforce (customer management software) · Support the submission of E+I operations technology service tickets and tracks progress to ensure timely resolution · Collaborate with Research Technology Services to track hardware and software currently assigned to each team member · Suggest technology improvements, as necessary Accounting · Support E+I operations inventory management and procurement requests · Process invoices and payments, as needed · Assist in account reconciliation and reporting, as needed General (15%) · Provide front line support for employee requests, questions, or concerns · Prepare routine and non-routine reports including gathering/summarizing data and analysis · Participate in and contribute to cross-functional projects · Represent Edson E+I within Knowledge Enterprise and across the university and may serve on various department and university committees · Other duties as assigned Working Environment · Work duties are performed in diverse settings including, ASU SkySong (Scottsdale, AZ), various event/program locations, and remote work environment. · Activities include regular use of office equipment including a computer and are subject to extended periods of sitting or lifting up to 30 pounds. · Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. · This position may require a flexible working schedule to accommodate projects and initiatives. · Domestic travel to Edson E+I place-based innovation spaces: ASU SkySong (Scottsdale, AZ), ASU Downtown Phoenix Campus (Phoenix, AZ), ASU Chandler Innovation Center (Chandler, AZ), ASU West Campus (Glendale, AZ), and Studios at Mesa Center (Mesa, AZ), will be required. · Will include regular review of tasks and progress.