Diversified Sourcing Solutions
Plant City, Florida, United States
Part-Time Customer Service Rep
Posted over 1 month ago
Sorry, this job has expired.
Job Description
Diversifed has an excellent career opportunity for a friendly, personable, and outgoing representative with a passion for excellent customer service and the drive to succeed.
The ideal candidate will have excellent communication and interpersonal skills, a high school diploma, one or more years of customer service experience, and excellent computer and phone skills. Dexter provides on-the-job training including technical product training, business system training, and company policy and procedure training. Hours will be between 16-20 per week with a starting pay rate of $20/hr.
Pay rate: $20/hr
Schedule: 16-20 hours PART TIME
Location: Plant City
The ideal candidate will have excellent communication and interpersonal skills, a high school diploma, one or more years of customer service experience, and excellent computer and phone skills. Dexter provides on-the-job training including technical product training, business system training, and company policy and procedure training. Hours will be between 16-20 per week with a starting pay rate of $20/hr.
Pay rate: $20/hr
Schedule: 16-20 hours PART TIME
Location: Plant City
Order Entry
- Responding to customer inquiries both in person and over the phone.
- Maintain system information including product pricing and availability.
- Enter customer orders, suggesting the purchase of additional products and providing technical assistance to customers when needed.
- Contact truck run customers for orders and ensuring that orders are placed on a timely basis.
- Make same-day follow-up calls to customers regarding back-orders and delivery dates.
- Actively participate in company-defined sales initiatives to solicit potential customers, and existing customers whose sales have declined.
- Research customer service complaints and answer customer questions; consult with management for direction to resolve complaints.
- Research all customer warranty and/or return requests, completing the appropriate forms and documentation pertinent to the problem.
Requirements:
2+ years of customer service expereince
Highschool diploma
Excellent communication skills
Excellent computer and phone skills
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