Job Description
Work Location: Phoenix, AZ
PRIMARY FUNCTIONS
Responsible for coordinating and providing Home Delivered Meals to eligible participants.
Completes and maintains accurate documentation for the Home Delivered Meals Program.
SPECIALIZATIONS
Sensitivity to people of diverse economic, social, education, and ethnic backgrounds, ability to express ideas clearly, orally and in writing;
MINIMUM QUALIFICATIONS
High School Diploma or G.E.D. and 6 months experience working in a customer service area in providing services to diverse individuals. Basic computer skills required. Must be 21 years of age. DMV printout and background check required. Possession of a current drivers license and current auto insurance. Must have effective interpersonal skills. Must be able to communicate orally and in writing. Bilingual English and Spanish required. Knowledge of maps and City of Phoenix layout. Must be committed to diversity. Must be able to enter and retrieve data and have basic computer skills.
JOB RESPONSIBILITIES AND COMPETENCIES
Responsible for preparing and coordinating daily Home Delivered Meal orders.
Monitors and coordinates meal delivery routes, delivery methods, and meal temperatures.
Performs wellness checks and ensures participant signatures are obtained for each meal delivered.
Use computer to input data such as posting daily routes, maintain case notes and update on a weekly basis, also keep tracking on update authorizations for the meals services, keep all required documentation in PHAROS
Basic marketing to increase the number of clients served
Attend staff meetings and training.
Performs other related duties as assigned.
JOB DEMANDS
Must be able to communicate clearly and effectively both verbally and in writing and have basic computer skills. Must be able to lift 45 lbs. Must be willing to do some marketing for the program. Must be willing to help with packaging meals. Must be able to drive. Must be able to work outdoors all year round. Must obtain Maricopa County Food Handlers Card, First Aid & CPR Certification.
CONTINUOUS EDUCATION
Employee will be expected to participate in continuous learning, competency building and maintenance of competency skills.
TYPICAL WORKING CONDITIONS
This is a physical and fast paced outdoor position (walking long distances, ascending and descending stairs) that involves continual carrying of meal supplies that typically weigh 5- 10lbs.
ACCOUNTABILITY
Reports to and is supervised directly by the Director of Elderly Services. Employee is also accountable for understanding and complying with CPLC policies and procedures.