CVS Health

Hopkins, Minnesota, United States

Patient Intake Coordinator

Posted over 1 month ago

Job Description

Job Description
Coram/CVS is looking for high energy health professional to join our national Patient intake team. This rewarding opportunity allows you to work closely with our Patient Intake Coordinators and Insurance Providers to secure for In-Home IV Therapy for Coram/CVS specialty infusion patients.

As a Patient Intake Coordinator, you will
* Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints.
* Assess patient needs and document referral requests for coordination of care.
* Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company.
* Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information.
* Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients.

***This is a remote position - must reside within 60 miles of one of our 75 Coram branches.***

This is a full-time (40 hours per week), direct hire, benefited career opportunity. Typical work hours for this role are 9:00 AM to 5:30 PM Central. Operation is open 7 days a week. Saturday and/or Sunday availability is a plus.

Required Qualifications
*Minimum year of experience working in a healthcare environment
*Previous experience working with prior authorizations
*Knowledge of Medicare, Medicaid, and Third Party Vendors
*Analytical and problem solving skills
*Attention to detail and multi-tasking skills
*Experience working in Microsoft Office, specifically Excel, Word and Outlook.

Preferred Qualifications
*Experience working with healthcare or customer service field.

Education
High School Diploma or GED

Business Overview
At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.


We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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