Steward Health Care System
North Dartmouth, Massachusetts, United States
Patient Service Specialist
Posted over 1 month ago
Job Description
Location: Steward Medical Group - North
Posted Date: 5/17/2024
Job Type: Full Time
Department: 1107.68405 Hawthorn Family Practice
Steward Medical Group at Hawthorn Medical Associates is looking for an enthusiastic, dedicated Patient Service Specialist in our busy Family Practice Department.
The successful candidate will:
- Scheduling, referral management, check-out, triaging calls appropriately while managing a multi-line phone system.
- Scheduling appointments accurately and efficiently.
- Managing physician schedules by following up on patient no-shows.
- Demonstrating courteous phone manners and cooperative behavior towards patients, visitors, coworkers and providers.
- Performing duties as a team member, integrating activities with fellow employees and providers in all departments.
Qualifications:
- A high school diploma or equivalent is required.
- 2 years of prior medical secretary or medical office experience preferred but not required
- Familiarity with using an electronic medical record (EMR) such as Athena, and a strong understanding of medical terminology is a plus.
- Experience working with various insurance companies to obtain prior authorizations, plans and referral procedures is strongly preferred.
- Portuguese speaking a plus
We offer you:
- Vacation, holiday and sick time
- Medical, dental, vision and other elective insurance
- Tuition reimbursement
- 401K with company contribution
- Supportive culture and professional development
- Internal growth opportunities
Hawthorn Medical Associates, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the areas finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional and support staff and together provide high quality, comprehensive medical care to more than 138,000 patients each year.
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