Texas Tech University Health Sciences Center El Paso
El Paso, Texas, United States
Patient Services Specialist / Cerified Medical Assistant
Posted over 1 month ago
Job Description
Extended Job Title
Patient Services Specialist/Cerified Medical Assistant
Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso
Position Description
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Requisition ID
22722BR
Travel Required
Up to 25%
Major/Essential Functions
Grant Funded?
No
Minimum Hire Rate
12.42
Pay Basis
Hourly
Work Location
El Paso
Preferred Qualifications
Language: English/Spanish preferred. Experience in Ambulatory care setting and electronic medical records. At least one year experience in clinic or physician's office.
Campus
HSC - El Paso
Department
Neurology Dept Elp Genl
Required Attachments
Transcript
Job Type
Full Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
Job Group
Information and Records Clerks
Occasional Duties
Shift
Day
EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicants race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications
Experience: One (1) year of customer service, office or related experience required. Additional education may substitute for the experience requirement.
Graduation from an approved certified program for medical assistants in the area of the required specialty. Certification by an approved accredited certified agency in the specialty that particular work will be performed. Maintain CPR certification, documented completion of certification.
Does this position work in a research laboratory?
No
Navy Enlisted Classification Code
YN, HM
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Patient Services Specialist/Cerified Medical Assistant
Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso
Position Description
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Requisition ID
22722BR
Travel Required
Up to 25%
Major/Essential Functions
- Maintains optimal daily scheduling by ensuring no conflict in physicians scheduled an calling patients to remind them of appointments and payments.
- Prepares medical records for patient appointment, to include patient's lab orders, hospital reports, x-ray cd's and all other studies ordered are available for patient appointments.
- Prepares exam rooms and assists patients for examinations to include triage, minor procedures and diagnostic studies. Coordinates information and request with physician. medical students and patient.
- Registers and schedules patients appointments for office visits; arrives patient appointments. Assist patients with information technology regarding patient satisfaction survey.
- Coordinates requests and information with physician, medical students. Vital patients and enters all information into EMR.
- Requests and processes authorizations for hospital services and procedures.
- Respond to in-person and telephone inquiries from patients, staff and general public.
- Travel to satellite clinics to assist providers and patients.
- Covers other Patient Services Specialist.
- Overnight travel outreach centers in West Texas to assist providers.
Position Specific:
Excellent interpersonal skills, ability to read and comprehend instructions and write messages. Ability to use equipment associated with patient triage and general office equipment. Ability to communicate effectively, understand & follow instructions.
Excellent interpersonal skills, ability to read and comprehend instructions and write messages. Ability to use equipment associated with patient triage and general office equipment. Ability to communicate effectively, understand & follow instructions.
Grant Funded?
No
Minimum Hire Rate
12.42
Pay Basis
Hourly
Work Location
El Paso
Preferred Qualifications
Language: English/Spanish preferred. Experience in Ambulatory care setting and electronic medical records. At least one year experience in clinic or physician's office.
Campus
HSC - El Paso
Department
Neurology Dept Elp Genl
Required Attachments
Transcript
Job Type
Full Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
Job Group
Information and Records Clerks
Occasional Duties
Shift
Day
EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicants race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications
Experience: One (1) year of customer service, office or related experience required. Additional education may substitute for the experience requirement.
Graduation from an approved certified program for medical assistants in the area of the required specialty. Certification by an approved accredited certified agency in the specialty that particular work will be performed. Maintain CPR certification, documented completion of certification.
Does this position work in a research laboratory?
No
Navy Enlisted Classification Code
YN, HM
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
09461345