Job Description
Job Description
Coram/CVS Health is looking for customer service oriented professionals to join our Albany, NY team as an Administrative Pharmacy Clerk! In this fast-paced and dynamic role, you will work alongside our Pharmacists by communicating with patients, Physicians and other healthcare professionals regarding the coordination of home infusion orders. You will be responsible for ordering and maintaining inventory, gathering and organizing patient information, and ensuring patient documentation is up to date in our electronic database. At Coram, we believe that Pharmacy Clerks are a key part of maintaining constant communication between our branch team members and clients, therefore creating a positive experience for our patients.
As a Pharmacy Clerk, you will:
Assist with maintenance of patient files; Sort and file Physician Orders and all clinical documentation.
Answer and route telephone calls, assist with new referral coordination as needed.
Provide administrative support to the specialty team - typing/faxing/tracking physicians orders, discharging patient from service, filing of paperwork in the correct sections of the medication
Retrieve patient lab work results and fax to appropriate physicians and well as trend in patient medical record.
Complete Medical records request , maintain patient medical records at the branch level
Track patient pumps - swapping out when pump is due for PM, twice a year wall to wall inventory, retrieving pumps when patient discharges from service
Typical work hours for this position are Monday - Friday 8:00 AM - 5:00 p ,with an opportunity for over-time based on business need. This is a full-time career that offers excellent Medical, Dental and Vision coverage, a competitive 401k, and additional benefits.
Partner with Coram/CVS Health and you'll have an exciting opportunity to utilize your healthcare training and customer services skills to provide specialty infusion services administered to patients in their homes. In this role, you will partner with a team who are passionate about making a difference in patients lives. You can have an impact by providing the best care, education, and support to our patients, improving their overall quality of life!
Coram/CVS Health is a Fortune 5 company and national leader in the home infusion and enteral nutrition fields. The word "Coram" derives from the Latin word "cor," meaning "heart"... and our dedication to our customers is truly from the heart.
Do you want to learn more? Check out the videos below!
https://www.youtube.com/user/CoramHealthcare or
https://www.youtube.com/user/CVSPharmacyVideos
Required Qualifications
* Minimum one year customer service experience.
* Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word.
* Strong verbal and written communication skills.
* Demonstrated ability to work with a sense of urgency and pay close attention to detail.
Preferred Qualifications
* Demonstrated ability to work independently and as a team.
* Experience in home health and/or healthcare industry.
* Knowledge of medical terminology.
* Certified Pharmacy Technician.
Education
* High School diploma or GED equivalent required.
Business Overview
At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
Coram/CVS Health is looking for customer service oriented professionals to join our Albany, NY team as an Administrative Pharmacy Clerk! In this fast-paced and dynamic role, you will work alongside our Pharmacists by communicating with patients, Physicians and other healthcare professionals regarding the coordination of home infusion orders. You will be responsible for ordering and maintaining inventory, gathering and organizing patient information, and ensuring patient documentation is up to date in our electronic database. At Coram, we believe that Pharmacy Clerks are a key part of maintaining constant communication between our branch team members and clients, therefore creating a positive experience for our patients.
As a Pharmacy Clerk, you will:
Assist with maintenance of patient files; Sort and file Physician Orders and all clinical documentation.
Answer and route telephone calls, assist with new referral coordination as needed.
Provide administrative support to the specialty team - typing/faxing/tracking physicians orders, discharging patient from service, filing of paperwork in the correct sections of the medication
Retrieve patient lab work results and fax to appropriate physicians and well as trend in patient medical record.
Complete Medical records request , maintain patient medical records at the branch level
Track patient pumps - swapping out when pump is due for PM, twice a year wall to wall inventory, retrieving pumps when patient discharges from service
Typical work hours for this position are Monday - Friday 8:00 AM - 5:00 p ,with an opportunity for over-time based on business need. This is a full-time career that offers excellent Medical, Dental and Vision coverage, a competitive 401k, and additional benefits.
Partner with Coram/CVS Health and you'll have an exciting opportunity to utilize your healthcare training and customer services skills to provide specialty infusion services administered to patients in their homes. In this role, you will partner with a team who are passionate about making a difference in patients lives. You can have an impact by providing the best care, education, and support to our patients, improving their overall quality of life!
Coram/CVS Health is a Fortune 5 company and national leader in the home infusion and enteral nutrition fields. The word "Coram" derives from the Latin word "cor," meaning "heart"... and our dedication to our customers is truly from the heart.
Do you want to learn more? Check out the videos below!
https://www.youtube.com/user/CoramHealthcare or
https://www.youtube.com/user/CVSPharmacyVideos
Required Qualifications
* Minimum one year customer service experience.
* Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word.
* Strong verbal and written communication skills.
* Demonstrated ability to work with a sense of urgency and pay close attention to detail.
Preferred Qualifications
* Demonstrated ability to work independently and as a team.
* Experience in home health and/or healthcare industry.
* Knowledge of medical terminology.
* Certified Pharmacy Technician.
Education
* High School diploma or GED equivalent required.
Business Overview
At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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