Steward Health Care System
Dorchester Center, Massachusetts, United States
Pharmacy Technician, II
Job Description
INTERNAL 12/15/20 - 12/22/20
Job Summary:
Working under the day to day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to: receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, compounding, filling orders, delivering, and stocking. Additional and ongoing demonstration of intermediate skills in the practice of pharmacy as defined below are required. The job requires excellent communication skills and a desire to work in a fast-paced environment.
Works under the supervision of:
- Pharmacy Leadership
Career Ladder Criteria (as applicable by site)
- Performs Hazardous Compounding
- Performs batch sterility tests
- Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement
- Assists in revising training materials
- Demonstrates Intermediate skill performance by performing at least one of the following
- Intermediate Purchasing Skills
- Decentralized Pharmacy Services
- Medication Histories
- ADC optimization
Ordering/ Receiving
Assists with receiving order from wholesaler
Scans in delivery
Properly inventories/stickers delivery to ensure all items are received
- Confirms that each med is scannable. Involves pharmacist when appropriate
- Helps to maintain proper stock levels of drugs, supplies and solutions by Informing in writing, the need for an item when it is getting low
Repackages medications from bulk to unit-dose when necessary
Compounding
Performs calculations for dosing, unit conversions, admixture volumes
Prepares clean room and sterile products area for daily use
Follows clean room policies and procedures
Prepares low and medium risk sterile and non-sterile compounds
- Complies with Universal precautions and uses Aseptic technique when compounding
Inventory Management
Checks expiration dates in and outside the department
Credits and debits patients in Meditech if meds reordered or returned
Resolves missing medication issues
- Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas.
Ensures all medications are properly labeled
Properly disposes of medications, hazardous substances, sharps
Properly identifies and returns expired meds eligible for credit
Assists in semi-annual inventory activities as needed
Fills Medication Orders
- Receives labels and orders, and is able to accurately select proper drug, dosage form and strength
Accurately retrieves medications from ADC fill list
Neatly organizes filled meds for checking.
Accurately retrieves medications as requested at the window
- Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, tackle boxes in preparation for pharmacist to check.
Accurately fills OR Machines
Delivers medication
Performs routine rounds to patient care areas and units in timely manner
- Delivers meds to proper location including but not limited to: ADC, Med Room or a nurse if requested.
Updates machines with current date for drug
Outdates meds in ADC at each delivery to machine
Returns meds from the floors when need
Fills Automated Dispensing Cabinet (ADC)
Under stands process of loading and unloading
Fills ADC accurately by consistent use of scanner when required
Loads meds in a neat precise manner without overfilling pocket
Is able to trouble shoot minor equipment issues with ADC
Is able to reboot equipment as needed
Communication
Uses exceptional customer service skills/communication to resolve issues
Answers phones and triages phone calls that need a pharmacists
- Communicates well with nursing and other staff outside of the pharmacy department
Professionalism
- Maintains a high degree of professionalism within and outside the department
Maintains excellent working relationships with others
Dresses professionally
Maintains a neat, clean and organized work area
- Represents the Department of Pharmacy and acts as liaison if needed when outside the department
Complies with HIPAA policies
Supports the training of new staff
Manages time effectively and prioritizes accordingly
Maintains Logs
- Responsible for the daily accurate documentation of logs including but not limited to: refrigerators, hood cleaning, eye wash
Reports any omissions or errors
Handle Controlled Substances
- Understands the importance of excellent record keeping, accuracy and handoffs when dealing with Controlled Substances.
- Immediately reports any concerns/discrepancies to pharmacist or supervisor
Knowledge and Skills
Written and oral communication skills
Basic math needed for compounding
Ability to work in a team environment
Ability to problem solve
- Ability to provide a high level of customer service to patients visitors and staff
Licensure and Competencies
- Is responsible for maintaining licensure CPhT and State registration as required
- Is responsible for completing all educational modules including but not limited to: Steward University
- Performs Gloved finger-tip and media fill test as required