Practice Manager - Truman Health Services

The UNM Medical Group, Inc. is hiring for a Practice Manager to join our Truman Health Services Team. This opportunity is a full time day shift opening located in Albuquerque, New Mexico.

*Minimum $75,670 - Midpoint $96,439*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.

Summary

Working under the general supervision of the Director, Clinical Operations Group, and in collaboration with the Medical Director; plans, organizes, and manages the day-to-day integrated administrative/clinical activities of assigned UNMMG ambulatory clinic. Develops and implements business strategies, policies, protocols and systems that improve practice productivity, efficiency and customer service and that support the enhancement of revenue generation. Serves as a member of the office's management team, participates in decision-making related to clinic operations, and implements and enforces operating policies, procedures, and standards.

Minimum Job Requirements of a Practice Manager:

High school diploma/GED at least 9 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire.

Duties and Responsibilities of a Practice Manager:

1. Manages the coordination, support and development of strategic, budgetary, and operational plans for assigned ambulatory clinic(s).
2. Prepares and manages the preparation of a variety of recurring and specialized reports that evaluate and analyze departmental activities to ensure ambulatory goals are being met.
3. In conjunction with the Medical Director recommends short and long-term goals to support expansion of services to meet the needs of the special populations served.
4. Leads at team structure to include supervising employees, selecting, training, educating, providing formal and informal evaluation of performance, and terminating employees.
5. Provides regular feedback to team to ensure efficient operations.
6. Acts as liaison between patient, family, provider, and staff, including oversight of patient safety and patient satisfaction processes and resolution of patient complaints.
7. Facilitates the provision of patient education.
8. In conjunction with the Medical Director, and Director of Quality, develops and manages clinic procedures to ensure compliance and quality control in all aspects of clinic operations according to required certification/accreditation standards.
9. Represents the clinic and its agenda to community constituencies, governmental agencies, and funding agencies for clinic activity and support.
10. Develops, plans and makes recommendations relative to clinic operations to include organizational structure, space and layout, equipment use, workflow, and staffing.

About Truman Health Services:

• Compassionate & Evidence-Based Treatments: Join an interdisciplinary team that provides patient centered medical care for HIV and gender-affirming primary care. We also provide consult services for Hep-C and PrEP and strive to ensure the highest standards in health care.
• Holistic & Integrated Approach: Be part of an organization that takes a comprehensive approach, addressing patients' medical, social, and mental health needs with a commitment to their overall well-being.
• Inclusive & Impactful: With locations in both Albuquerque and Roswell, NM, contribute to a dynamic, LGBTQIA+ affirming environment where you can make a real difference in the lives of New Mexicans.

UNM Medical Group, Inc. welcomes people with lived experience to apply.

Priority will be provided to candidates who are:

* Experienced providing Community Health Worker services to medically and socially complex populations.

* Experienced providing social support services to people living with HIV/AIDS.

* Experienced working with the LGBTQ+ community.

* Experienced working in a community based multi-disciplinary setting.

* Bilingual English/Spanish.

Why Join UNM Medical Group, Inc.?

Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence.

Diversity, Equity, and Inclusion Commitment:

We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone.

Benefits:

• Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package.
• Insurance Coverage: Includes medical, dental, vision, and life insurance.
• Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.