Job Description
Job Description
This Principal Engineer - Technical Treatment System resource for CVS Kidney Care will play a critical role in supporting the HemoCare system, but more specifically the treatment delivery device. This position will be recognized as a subject matter expert (SME) in the electromechanical system used to clear the blood of typical solutes and markers associated with end-stage renal disease. The ideal candidate will have detailed technical knowledge of fluid dynamics, thermodynamics, a variety of pumps and pumping methods, as well as two and three-way valve technology. This resource will work in close collaboration with our design partners to ensure that we deliver the highest performing, most cost-effective, home hemodialysis system to our customers. This role will also support the development of field service training materials, as well as, the establishment of our supply chain.
This individual will also be responsible for ensuring all customer needs are met on a timely basis and emergencies are responded to as quickly and efficiently as possible. This positions primary responsibility is the development and seamless integration of a back-up power supply system, followed by ongoing product support activities related to both the back-up power supply and dialysis treatment system as a whole. Key responsibilities are below.
- Development/Integration of a back-up power supply system
- Supports the development of a Field Service Manual and Technical Service training materials
- Works with the Engineering Team to track performance and reliability data of the dialysis treatment system
- Supports the creation of the appropriate spare parts inventory, trunk kits, and other equipment for the purposes of maintaining the dialysis treatment system at peak performance
- Supports the development of internal Quality procedures for the Technical Service team
- Oversees and supports Complaint Trending and the corresponding CAPA investigations and resolutions related to the Dialysis Treatment System
- Take the lead on identifying/prioritizing both design & process improvement opportunities related to the dialysis treatment system
- Supports device related activities pertaining to the ongoing Clinical Trial and beyond
- Provide cost analysis and classification of both scheduled and unscheduled Service events related to the maintenance of the dialysis treatment device
- Work closely and collaboratively with our design partners to ensure optimal Design for Manufacturability and Serviceability of the dialysis treatment device
Required Qualifications
- 7+ years of Medical Device experience in Product Development and Lifecycle Management.
- Willingness and ability to travel 25%.
Preferred Qualifications
- 3+ years of direct experience in dialysis or blood purification consumables &/or disposables
- Lean Six Sigma Certification preferred
- Application of Lean principles in Technical Service environment
- Ability to create CAD drawings &/or read Mechanical Prints, as well as flow-path and electrical schematics
- In depth knowledge of Fluid Dynamics and Electromechanical Systems
- Understanding and troubleshooting of basic hydraulics
- Ability to work in a fast-paced, dynamic environment
- Knowledge of DMAIC and Root Cause Analysis
- Ability to apply meaningful metrics and quantify key improvement markers
Education
Bachelors Degree required.
Advanced Degree in Engineering or Science preferred.
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
This Principal Engineer - Technical Treatment System resource for CVS Kidney Care will play a critical role in supporting the HemoCare system, but more specifically the treatment delivery device. This position will be recognized as a subject matter expert (SME) in the electromechanical system used to clear the blood of typical solutes and markers associated with end-stage renal disease. The ideal candidate will have detailed technical knowledge of fluid dynamics, thermodynamics, a variety of pumps and pumping methods, as well as two and three-way valve technology. This resource will work in close collaboration with our design partners to ensure that we deliver the highest performing, most cost-effective, home hemodialysis system to our customers. This role will also support the development of field service training materials, as well as, the establishment of our supply chain.
This individual will also be responsible for ensuring all customer needs are met on a timely basis and emergencies are responded to as quickly and efficiently as possible. This positions primary responsibility is the development and seamless integration of a back-up power supply system, followed by ongoing product support activities related to both the back-up power supply and dialysis treatment system as a whole. Key responsibilities are below.
- Development/Integration of a back-up power supply system
- Supports the development of a Field Service Manual and Technical Service training materials
- Works with the Engineering Team to track performance and reliability data of the dialysis treatment system
- Supports the creation of the appropriate spare parts inventory, trunk kits, and other equipment for the purposes of maintaining the dialysis treatment system at peak performance
- Supports the development of internal Quality procedures for the Technical Service team
- Oversees and supports Complaint Trending and the corresponding CAPA investigations and resolutions related to the Dialysis Treatment System
- Take the lead on identifying/prioritizing both design & process improvement opportunities related to the dialysis treatment system
- Supports device related activities pertaining to the ongoing Clinical Trial and beyond
- Provide cost analysis and classification of both scheduled and unscheduled Service events related to the maintenance of the dialysis treatment device
- Work closely and collaboratively with our design partners to ensure optimal Design for Manufacturability and Serviceability of the dialysis treatment device
Required Qualifications
- 7+ years of Medical Device experience in Product Development and Lifecycle Management.
- Willingness and ability to travel 25%.
Preferred Qualifications
- 3+ years of direct experience in dialysis or blood purification consumables &/or disposables
- Lean Six Sigma Certification preferred
- Application of Lean principles in Technical Service environment
- Ability to create CAD drawings &/or read Mechanical Prints, as well as flow-path and electrical schematics
- In depth knowledge of Fluid Dynamics and Electromechanical Systems
- Understanding and troubleshooting of basic hydraulics
- Ability to work in a fast-paced, dynamic environment
- Knowledge of DMAIC and Root Cause Analysis
- Ability to apply meaningful metrics and quantify key improvement markers
Education
Bachelors Degree required.
Advanced Degree in Engineering or Science preferred.
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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