Job Description
Who are we?
Were not your typical mortgage and title service provider. We like to think were bold, have a whole lot of heart and are unafraid to challenge the status quo. Its our peopleour team members and customersthat fuel our passion for making the homebuying journey the very best it can be. Within our Financial Services suite of companies, we pledge to Love the Customer each and every day throughout the homebuying process, working hand and hand with our builder to create memorable customer experiences. Were proud of our current and past recognition as a Best Place to Work by numerous publications such as National Mortgage News, Orlando Sentinel and the Orlando Business Journal. Our esteemed company culture affectionately called TMLiving, our unwavering pledge to sustainability and philanthropy and our dedication to elevating the customer and employee experience make us a great choice for potential homebuyers and team members alike.
As a Processing Coordinator I working for Mattamy Home Funding your primary goal is to offset potential delays by maintaining ongoing communication with the Client Coordinator regarding tasks that must be completed within a certain time frame of the projected closing date. This position communicates closely with the builder division to obtain the necessary information and documents to complete their functions.
What Youll Do
Review pipeline reports daily to determine what tasks need to be completed
Communicate with the builder division weekly requesting sales price validations
Request builder documents, as applicable for FHA and VA loans
Request and follow-up on title commitments
Complete the refresh credit/Gap Credit Report, as applicable
Complete the Verbal Verification of Employment prior to closing, WVOEs as needed
Be responsible for loan data entry
Ensure conversations and email correspondence are document in the loan origination software
Perform other duties as assigned
FLSA Status: Non-Exempt
This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and
will be eligible for overtime pay.
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities
to perform the essential functions.
Remote opportunities available
Report to Division/Corporate Office/Community daily and adhere to schedule
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face to face conversations with customers, co-workers and higher level manager
Ability to sit or stand for long periods of time and move around work environment as needed
Ability to operate a motor vehicle if applicable
Comply with company policies and procedurePhysical Demands:
Must be able to able to remain in a stationary position up to 50% of the time
The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
*Mattamy Home Funding experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
Mattamy Home Funding is an equal opportunity employer. Mattamy Home Funding does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.
Sound Like You?
You might be just who were looking for if you have
High School Graduate or equivalent, Associates Degree preferred
1+ year of customer service preferred
Strong organizational and time management skills
Knowledge of Microsoft Word, Outlook, Excel