Program Assistant - Operation Home

Location:       The Salvation Army – Las Vegas Family Services

Status:            Non-Exempt, FT 

MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is looking to fill a Program Assistant position in the Family Services division. The successful candidate will be a self motivated and self directed person with strong verbal and written communication skills.

The Program Assistant for Operation Home will screen potential clients via phone or online application to determine if they are program eligible. They will request necessary documents from potential clients and facilitate referral of solid candidates to proper program staff. This position will enter and review client data in the Community Management Information System (CMIS) for accuracy. The Program Assistant will contact community resources and vendors for product pricing, equipment rental, legal information, and any other guidance that might help the client on their path to self-sufficiency.

QUALIFICATIONS

• Associate degree in Human Services or 1-3 years related work experience in a human services or similar field.
• Able to productively work alone or with a team of case managers and support specialists that result in expected outcomes.
• Self-motivated and self-directed with accomplishing goals.
• Experience working with agencies that serve vulnerable populations preferred.
• Experience working with homeless and/or at-risk populations preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Software (Word, Excel, etc.)
• Ability to communicate and work effectively with a diverse group of staff and community partners.
• Must have a valid Nevada Driver License, and ability to pass a motor vehicle record check. 
• Must be able to successfully pass a criminal background check

PHYSICAL REQUIREMENTS

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to focus. The employee must have the ability to operate a telephone, desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.