Program Director Residential

Location: Tampa, FL

Agency for Community Treatment Services (ACTS), Inc. is a private, nonprofit organization that has been serving the community for over 40 years providing an array of behavioral health services. Join our team if you would like to make a difference and enhance the lives of the people suffering from addiction, mental illness, chronic homelessness and/or criminal justice involvement.

BENEFITS: Medical/Dental/Vision, Free Telehealth and EAP (FT only), Retirement (403B) w/ employer match, Life Insurance, Short & Long term Disability and more.

Current full time opportunities in the following program:

• Director of Residential ICP

Characteristics of Position: The Program Director Residential is a professional leadership position that directs the day-to-day operations and implements programmatic and administrative policies and procedures to attain program goals and objectives.

Essential Functions:

• Ensures compliance with applicable federal, state, or local laws, as well as rules, regulations and requirements of licensing sources, contract funding sources and/or accrediting sources.
• Develops and ensures implementation of policies and procedures to ensure efficient program operation.
• Routinely coordinates with community partners, stakeholders and for effective service delivery.
• Ensures contractual performance outcomes are satisfied for assigned program(s).
• Develops a program culture consistent with mission and values of organization.
• Provides supervision, direction and instruction to program/unit supervisor and other support personnel assigned to the program.
• Ensures employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems.
• Works with employees to set and communicate performance standards that are specific and measurable.
• Supports employees in their efforts to achieve job goals (e.g., by providing resources, removing obstacles, acting as a buffer).
• Implements or supports various change management activities (e.g., communications, education, team development, coaching) consistent with business' mission.
• Prepares internal reports related to service delivery, budgeting, health/safety, on-the-job-injuries and other reportable incidents.
• Participates in regular quality and process improvement meetings with other directors, administrators and senior leadership; participates on external committees, as required.
• Member of ACTS' Clinical Improvement Team, Quality Improvement Committee, and Medical Continuous Quality Improvement Committee
• Performs related work as required/assigned.

Program Specific Responsibilities

• Serves as the program administrator for Agency for Health Care Administration (AHCA) communications and audit reviews.
• Maintains personal compliance and guides staff's compliance with AHCA training compliance.

Pre-requisite Requirements:

• Bachelor's Degree from an accredited college or university in human or social services and three (3) years of professional experience working in human or social services.
• Master's degree from an accredited college or university in human or social services can substitute for one (1) year of the required work experience.
• Must possess valid Florida Driver License, industry accepted driving history and maintain vehicle insurance required by State of Florida.

Preferred Attributes:

• Master's Degree from an accredited college or university in human or social services.

Required Skills/Abilities

• Ability to make critical decisions in high stress situations
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail

Supervision: This position reports to the Chief Operating Officer. Supervision is provided to Program Supervisors, Clinicians, Case Managers, and Direct Services Workers.

Physical Requirements:

• Prolonged periods of sitting
• Must be able to lift up to 50 pounds
• Physically able to participate in crisis intervention curriculum and CPR/First Aid training and able to apply same to work setting.

Work Environment: Performs primary duties in a professional setting with additional duties at residential service units. This role routinely uses computer, mobile devices and standard office equipment.

Travel: Frequent travel required between ACTS and/or community provider locations. Minimal overnight travel to attend conferences and/or training.

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACTS is an EEO/AA DFWP Employer.