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Expectations of Leadership:
- Actively support, demonstrate, and promote the companys core values.
- Be approachable and engaging with fellow team members
- Always treat individuals with dignity and respect regardless of job position.
- Demonstrate maturity through exhibiting excellent listening skills.
- Make educating, inspiring, and motivating your team central to your mission.
Responsibilities:
- Supervises all day to day casino promotions and events as they relate to pro-forma and implementation.
- Provides all required reports for and on behalf of the Promotions and Events division in a dutiful and timely manner and according to Santa Ana Star Casino Hotel specifications including but not limited to revenue, expenses, labor, business volumes and statistics, regulations, and assets.
- Adheres to all gaming, state, federal and local ordinances as specified.
- Works with Promotions and Events Manager to develop and implement innovative Players Club programs, promotions and property wide entertainment.
- Assists Promotions and Events Manager with the development and implementation of the Promotions and Events annual budget.
- Works with all internal departments to maximize collaboration.
- Responsible for inter-departmental and internal communication/ notification for all promotions and events activities.
- May work shifts that staff members have vacated due to illness, no-show or other such contingencies.
- Participates in selection, training and scheduling of departmental staff, off-site help and temp employees, to include contract labor.
- Performs other duties as assigned.
Minimum Requirements:
- Preference is given to qualified Santa Ana Tribal Members.
- Associates Degree in Business or related field preferred.
- Excellent administrative skills and abilities.
- One-year supervisory experience preferred.
- Sales and/or community experience necessary.
- Must understand statistics.
- Excellent communication and interpersonal abilities.
- Must be able to communicate effectively, orally and in writing.
- Responsible, detail oriented and able to multi-task.
- General knowledge of Word, Excel, Outlook, Publisher, PowerPoint and Access, as well other software programs.
- Knowledge of casino player tracking systems preferred.
- Ability to compose correspondence, manage schedules and projects.
- Must possess good time management, organization and recordkeeping skills.
- Must possess the ability to coordinate a high level of activity under a variety of conditions and constraints.
- Effectively interface and coordinate activities involving employees and/or guests and work effectively and professionally with employees at all levels of the organization.
- Must be able to work in a team-oriented atmosphere, work independently and handle projects on an individual and/or group basis.
- Must be able to work a flexible schedule, including weekends and holidays.
- A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the companys choice, through a payroll deduction program.
- All employees are required to proficiently use a smartphone for company applications, email, and text.
- Must be able to obtain and maintain a Pueblo of Santa Ana Gaming Regulatory Commission key gaming license.
Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintains a strict level of confidentiality regarding company information.
- Ability to work on assignments that are complex in nature while exercising sound judgment in problem resolution and actively participates in making recommendations.
- Display strong verbal and written communication skills.
- Able to read and interpret written information. Writes clearly and informatively, edits work for spelling and grammar and varies writing style to meet needs.
- Must be able to work independently and exercise good judgment in handling a variety of situations.
- Strong numerical or statistical aptitude.
- Strong mathematical skills.
- Strong organizational skills.
- Proven ability to provide outstanding customer service.
- Must have excellent problem-solving abilities.
- Must be a detail oriented, organized individual with the ability to multi-task.
- Must be able to work in a fast-paced environment.
- Must be able to deal with stressful situations in a professional manner.
- Must be a Team Player.
Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear.
- Ability to use electronic equipment including computers, adding machines and calculators.
- Must be able to sit for long durations of time.
- Must present self in a well-groomed and professional appearance.
- The employee must be able to lift up to 25 pounds.
- Must be able to handle stress effectively.
- Must be able to maneuver around the office and the facility, as needed, to collect and distribute all necessary documents.
- Physical ability to safely perform the essential job functions of the position.
Equipment Used:
- Smartphones, computers, laptop computers, and other traditional office equipment as required.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees duties are performed indoors in a climate controlled non-smoking environment. |
